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Remote Customer Service Role for Dutch Speakers in Greece- Full Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Dutch and English, Excellent communication skills, Effective time management abilities, Strong problem-solving skills, Previous customer service experience preferred.

Key responsabilities:

  • Provide exceptional support to clients
  • Resolve customer inquiries quickly and effectively
  • Maintain product knowledge for accurate information
  • Document interactions in CRM system
  • Collaborate with team to improve service
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Pursue an extraordinary career opportunity with Patrique Mercier Recruitment JP! We are excited to announce an opening for a Remote Customer Service role aimed at Dutch speakers, offering the unique chance for full paid relocation to beautiful Greece. This position allows you to work from a stunning location while providing exceptional customer support. As a vital member of our team, you will assist customers with their inquiries and issues regarding our products and services, ensuring their experience is seamless and enjoyable. If you are driven by delivering outstanding customer service and are ready to embrace a new adventure in an inviting cultural setting, this role is for you!

Responsibilities
  • Deliver exceptional customer support to Dutch-speaking clients through remote channels including phone, email, and live chat.
  • Efficiently handle customer inquiries, ensuring quick and effective resolutions.
  • Maintain a comprehensive understanding of our product offerings to provide accurate information to clients.
  • Document interactions and customer feedback meticulously in the company's CRM system.
  • Collaborate with your team to improve service processes and client satisfaction.
  • Participate in ongoing training and professional development initiatives.
  • Share innovative ideas for enhancing customer engagement and overall service quality.

Requirements

  • Fluent in Dutch and English, both written and spoken.
  • Excellent communication and interpersonal skills, dedicated to customer satisfaction.
  • Ability to thrive in a fast-paced, remote work environment with effective time management.
  • Strong problem-solving skills and a meticulous attention to detail.
  • Previous experience in customer service or a related field is preferred, but not required.
  • Familiarity with CRM systems and customer engagement tools.
  • A positive, adaptable attitude, eager to embrace a new lifestyle and culture in Greece.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Detail Oriented
  • Customer Service
  • Verbal Communication Skills
  • Adaptability
  • Social Skills
  • Time Management

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