About Us
Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at
www.sophos.com.
Role Summary
We are looking for a talented, high-energy leader to own Quality Engineering for our Security Operations group – spanning teams that own MDR and XDR. As Director of Quality Engineering for the Sophos Security Operations Group Product Lines- you will be responsible for the High-Quality Releases and Strategic Quality Roadmap in an agile scrum environment while working with teams across multiple time zones and centers of excellence. This is an incredibly important position in which you are expected to stand up for the quality of the product and the customer experience.
You will be working for various quality aspects of the product and processes utilized to build and deliver the Product Features. The role would require you to work with Software Engineers, Engineering Managers, Product Management, Cross-BU Teams and Senior Management to ensure Measured, Monitored - Automation driven Software releases with focus on Continuous Delivery/Continuous System Integration, Test Strategy, Test Design, Test, Automation/orchestration of the engineering processes contributing to the customer satisfaction. This is a highly involved, leadership position for a candidate with a passion for quality, security, technology, and innovation.
What You Will DoManagement and technical leadership for highly skilled and motivated team of SDETs/QEs distributed across multiple Scrum teams and Geo-locations.Proactively drive consistency of QA approach by coaching, mentoring, monitoring and training teams on methodology and processes, to ensure that software quality is consistent across the engineering group.Provide leadership to the team for achieving consistent, Monitored and measurable software quality goals.Identify the gaps in current test methodologies and address them using proper progress tracking metrics.Identify the gaps in the current automation coverage and come up with the Plan to increase the coverage.Identify the new processes to track the test and automation coverage and implement them with proper tracking metrics.Work closely with the other peers -Engineering and PM for timely delivery of the projectsValidate requirements and acceptance criteria with product management to ensure delivered products meet expectations.Work with wider engineering and operations on deployment of the software and enablement of the features in production to ensure that regressions are identified quickly.Hiring and managing the best quality engineers who are software developers in test and understand software development and automation.Development of Test Strategies, Test plans and managing successful execution for the same.Coordination & communication with Stake holders, Engineering Partners at multiple international sites What You Will Bring15 -20 years of technical and Quality Assurance experience.Bachelor’s or Higher Degree in Software Engineering or equivalent experience.Ability and experience in formal supervision, hiring/retaining, coaching, mentoring, and guiding of the SDETsExperience in managing First-line and/or Senior People managers. Knowledge and wide application of the Software engineering, DevOps and Quality Assurance principles, theories, concepts, tools.Ability to evaluate/improve existing and propose new engineering processes, standards, and best practices.Experience in Test Planning, writing Test Strategies.Hands-on past Automation / Coding and Code Review experienceExposure to API testing using REST APIsExperience in Testing of SOA/Microservices based Products and CI/CD DeploymentsKnowledge / Experience with Cloud based platforms and technologies.Experience working with Agile/ Scrum SDLC setup.
DesirableExperience working with XDR and SIEM technologies.Experience building testing strategies within cloud platforms such as AWS.Understanding of security operation centers technologies and processes, including analyst workflows for investigation and response.Understanding of networking and virtualization technologies. Hands-on experience in Automation and Framework Development.
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.
