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Operations Specialist - Active Adult - West Coast

Remote: 
Full Remote
Contract: 
Salary: 
10 - 110K yearly
Experience: 
Mid-level (2-5 years)
Work from: 
Arizona (USA), Colorado (USA), United States

Offer summary

Qualifications:

Minimum of 3 years experience as a Community Manager or Property Manager, Strongly preferred: Senior Living/Active Adult experience, Required to reside in Southern California, Colorado, or Arizona, Travel up to 50% required.

Key responsabilities:

  • Act as management liaison for onsite needs
  • Provide coaching and training for managers
  • Generate community awareness through vendor outreach
  • Oversee resident functions for satisfaction goals
  • Assist with social media and online tools setup
Greystar logo
Greystar Real Estate Management & Development XLarge https://www.greystar.com/
10001 Employees
See more Greystar offers

Job description

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ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Assists as needed with all on-site management functions including management of team members, marketing and leasing strategy, daily activities, and resources of the property to achieve established budgeted financial and operational goals.

A minimum of 3 years Community Manager or Property Manager experience is required. Senior Living / Active Adult experience is strongly preferred.

This position requires up to 50% travel.

Required to reside in Southern California, Colorado, or Arizona.

JOB DESCRIPTION

1. Act as a management liaison between the regional team and onsite teams by assisting with any onsite community management needs.

2.  Acts as a performance improvement resource to managers by following up to provide individual coaching and one-on-one training, conducting remedial and refresher training, and suggesting education and training alternatives and options based on specific situations.

3.  Works with on-site team to provide vendor and marketing outreach to generate Community awareness and qualified traffic.

4.   Oversees resident function efforts, including parties, birthday cards, welcome parties, unit visits, and other programs to achieve resident satisfaction goals.

5.    Assists with establishing and implementing social media accounts, email templates, craigslist/free online advertising templates, websites and search optimization, and other on-line tools.

6.   Assists in the due diligence and take-over process by completing file audits and unit inspections as well as conducting interviews and on-boarding processes.

7.   Monitors on-line rating and reputation management sites and assists on-site teams with response recommendations.

8. Travel is required in this position.
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The salary range for this position is $90,000 - $110,000 in SoCal.

The salary range for this position is $85,000 - $100,000 in Colorado.

The salary range for this position is $80,000 - $95,000 in Arizona.

The salary range for this position is $80,000 - $95,000. Bonused role based on performance

Additional Compensation:

  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Real Estate Management & Development
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Training And Development
  • Verbal Communication Skills
  • Analytical Thinking
  • Coaching
  • Team Management
  • Customer Service

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