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Solutions Engineer (m/w/x)

extra holidays - fully flexible
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Germany

Offer summary

Qualifications:

Minimum 2 years in B2B solutions role, Experience in fast-paced SaaS environment, Understanding of API and data structures, Fluent in German and English.

Key responsabilities:

  • Be the technical face to customers
  • Translate customer needs into technical requirements
  • Troubleshoot technical difficulties effectively
  • Lead onboarding and scoping meetings
  • Collaborate with Sales, Product, and Tech teams
Procuros logo
Procuros Startup https://procuros.io/
11 - 50 Employees
About Procuros
Procuros is building the new standard in B2B transactions connecting companies of all stages. Our mission is to enable innovative businesses to focus on their core mission by integrating and automating all B2B connections and transactions through the Procuros Integration Hub. We enable growth through flow. How it works: From tedious to transparent. We enable businesses to easily connect with their partners and manage all B2B operations. From friction to flow. No more manual data handling and errors. Hello, automated integrations. From process to progress. We empower innovative businesses to focus on their core mission by freeing up capacity from being stuck in processes. Since founding Procuros in the summer of 2021, we have raised $10M from outstanding VCs and angel investors and are building a strong team of A-players across all domains. True to our core belief, we do things wholeheartedly and empower our partners and employees to create growth - individually and economically. Join us on our mission to build the leading one-to-all platform helping businesses grow by enabling their transactions and connections to flow.
See more Procuros offers

Job description

YOUR MISSION
This is a unique opportunity for a driven, highly skilled individual who wants to be part of a fast-growing B2B startup. Be the face towards our customers and ensure they derive maximum value from our product.
In this role, you will become an important part of scaling our B2B communications platform. You will work closely with our Sales and Product teams, be the internal advocate for the customer, and ensure the customer experience is at the heart of all actions and decisions made.
YOUR TASKS
  • You are the technical face towards our customers and help them to successfully derive business value from our products
  • You translate customer needs into technical requirements and ensure they successfully integrate with our platform
  • You configure data mappings & transformations, customer connections, and workflows in our internal tools
  • You are quick to troubleshoot a customer's technical difficulties, lead and conduct technical scoping meetings with customers and internal stakeholders
  • You own the onboarding of our customers as well as their partners on our Procuros platform
  • You will continuously contribute to optimize our internal structures and processes
  • You are the internal expert for the customers' needs and collaborate with our Sales, Product, and Tech teams to scale our B2B communications platform rapidly
YOUR PROFILE
  • You have at min. 2 years of experience in a B2B operations or solutions role in a fast-paced environment, preferably in SaaS.
  • You have some coding or data science experience - e.g., understanding API documentation, working with JSON files, understanding data structures - as a solid level of technical understanding is needed to succeed in this role
  • You can understand and translate a customer's need into technical requirements and vice versa
  • You are a skilled, proactive communicator and enjoy finding expert solutions for our customers
  • You are highly organized with an entrepreneurial spirit and hands-on mentality
  • You are fluent in German and English
WHAT WE OFFER
  • Take ownership: Own your projects from day one. Join our VC-backed and fast-growing startup with high ambitions. We empower you to take on daring challenges and shape Procuros from the ground up
  • Be valued: We offer attractive compensation and opportunities to accelerate your career. Bring your whole self to work - our appreciative work culture builds on your unique character, skills, and talents
  • Grow and learn: At Procuros, you’ll find lots of possibilities for your personal and professional development - alongside a yearly learning budget, regular feedback
  • There’s more: Enjoy our offices in the heart of Berlin or Hamburg or 100% remote working, flexible working hours and 30 days annual leave. You get an Urban Sports Club membership, dedicated time for social projects, and of course free drinks and snacks
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About us
Procuros is on a mission to take the effort out of B2B transactions, enabling users to focus on the things that really matter. Businesses of all sizes use the Procuros Integration Hub to automate their operations. A single connection to our platform empowers our customers to automatically exchange trade transactions with all their partners - spending less time on manual data entry, they are enabled to focus on their core mission.

We are a lean, humble team with a strong bias to action and the drive to have an impact in a fast-paced environment. We are constantly adapting to change and newly won insights. True to our credo doing things wholeheartedly, we always go the extra mile - for our customers as much as for our colleagues. We offer flexible working hours and are building a hybrid team with most of us being located in Hamburg, Germany and others working remotely around Europe.

Procuros is backed by top tier investor firms like Point Nine (early investors in Delivery Hero, Revolut and Zendesk), Creandum (early investors in Spotify, Trade Republic and Klarna) and b2venture (early investors in DeepL, sumup, and raisin) as well as angels such as Denise Persson (CMO Snowflake), David Clarke (former CTO Workday), and Thijn Lamers (Adyen founding team).

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Data MappingSystems EngineeringJSONProject ScopingAPI DesignData StructuresEntrepreneurial LeadershipClient OnboardingTechnical CommunicationBusiness OperationsEffective Communication

Other Skills

  • Organizational Skills
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