Creator/Customer Support Specialist (100% Remote Worldwide)

About vidIQ:

vidIQ is a powerful, all-in-one YouTube growth tool designed to help creators optimize their content, reach a larger audience, and grow their channels. The vidIQ Creator Support team comprises enthusiastic and creative individuals worldwide. We excel in collaboration, open communication, and freely sharing ideas in our fully remote work environment. United by our passion for YouTube, we are dedicated to delivering exceptional support, ensuring creators receive the guidance and assistance necessary to thrive and excel.

Role Overview and Key Responsibilities:

Are you passionate about YouTube? Do you find joy in helping others achieve their goals? Join our team as a Creator Support Specialist and make a significant difference in the lives of many creators! As a part of our diverse and dynamic support team, you will be the main point of contact for YouTube creators seeking guidance, technical assistance, and support in using vidIQ’s features and tools effectively. As the Creator Support Specialist at vidIQ, you will act as the voice of the creators, surfacing valuable feedback and insights to help refine and improve our products. Bring your love for YouTube and attention to detail to help our users navigate their creative journeys. Join our vibrant, global, fully remote team and grow your skills while making a meaningful impact.

This role is available as a contract opportunity.