Job Title: Project Manager - CRM (SaaS)
Company: Elevate Calls Inc.
Job Type: Full-Time
Elevate Calls Inc. is seeking an experienced Project Manager to lead our CRM projects. The ideal candidate will have a strong background in Software as a Service (SaaS) products, be skilled in requirement writing, and have proven expertise in the Atlassian Suite tools such as Jira and Confluence.
Key Responsibilities:
* Manage CRM projects from inception through delivery, ensuring on-time and on-budget execution.
* Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
* Write clear, actionable requirements that capture all expected functionalities of the application.
* Develop a plan to achieve the Minimum Viable Product (MVP) and ensure that the team stays on track to meet this goal.
* Ensure the team has everything they need to complete their tasks, planning work in 2-week sprints and tracking progress.
* Proactively identify and resolve any blockers or issues that may impact the team's ability to meet deadlines.
* Organize and facilitate team meetings, including sprint planning, retrospectives, and stand-ups, ensuring efficient communication and problem resolution.
* Utilize Jira and Confluence for project tracking, documentation, and team collaboration.
* Continuously monitor project progress, manage risks, and ensure adherence to company and client requirements.
* Communicate effectively with stakeholders and provide regular project status updates.
Qualifications:
* Bachelors degree in a relevant field (Business, IT, Project Management).
* Minimum of 5 years of experience managing projects, preferably with CRM and SaaS products.
* Strong familiarity with the Atlassian Suite (Jira, Confluence).
* Experience leading teams using Agile methodologies, managing 2-week sprints, and delivering MVPs.
* Excellent communication, organizational, and leadership skills.
* Ability to manage multiple projects simultaneously in a fast-paced environment.
How to Apply:
Interested candidates should send their resume to jobs@elevatecalls.com. Please include "Project Manager - CRM (SaaS)" in the subject line of your email.
Elevate Calls Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
