Outreach & Engagement Coordinator

Description

As an Outreach and Engagement Coordinator you will manage all onboarding, orientation, point of contact training and outreach activities for the Bureau of Indian Educations schools. You will be responsible for educating and orienting BIE administrators and points of contact on BHWP services. As part of our ambitious and passionate team, you will have a lasting impact on the health and wellness of Native American students.

The BIE BHWP provides culturally relevant, evidence-based, and trauma-informed behavioral health and wellness services for school staff, students, and families at all Bureau-funded institutions, including Bureau-operated schools, Tribally Controlled Schools, post-secondary institutions, and Tribal colleges and universities.

Who We Are: Tribal Tech is a Native American, Woman-Owned Small Business providing professional services to federal, state, local, tribal, and private sector clients. Our mission is to empower communities and individuals with the knowledge and resources to achieve better health, security, and well-being. Tribal Tech was founded in 2010 to serve Native American communities, though over the past couple of years, we have expanded our reach into the National Security and Defense sectors. Tribal Tech is named on the Inc. 5000 Fastest Growing Companies Hall of Fame.

Major Duties and Responsibilities:

• Coordinate outreach activities to BIE funded schools, universities, programs and departments.
• Facilitate, schedule and prepare virtual and on-site engagement meetings and outreach activities.
• Serve as on-going support point of contact between early adopter schools and BHWP Program. Focus on client satisfaction and relationship management.
• Develop and manage agendas, notes and reports for virtual and on-site outreach activities.
• Coordinate with all BHWP departments to ensure collaboration, communication, joint development of materials, and training for outreach activities.
• Conduct webinars, conference calls, telephone support and email with the BIE audience as needed.
• Coordinate with all BHWP departments to expand BHWP resource list.
• Complete resource mapping for BIE funded schools, universities, departments and programs.
• Educate and orient BIE administrators and points of contact on BHWP services.
• Reports weekly and monthly outreach activities, tasks and deliverables.
• Manage Point of Contact List for assigned BIE audience.
• Conduct webinars, conference calls, telephone support and email with the BIE audience as needed.
• Provide all necessary de-identified data for reporting purposes for inclusion in weekly updates, monthly performance reports, annual program reports, and any additional requested reports.
• Manage onboarding, Orientation, and POC Training outreach and activities for early adopter schools.
• Provide support to remote BHWP staff to provide the necessary resources for clients to reach personal goals.
• Provides regular program updates to Deputy Project Manager and recommends service improvement as needed.
• Other duties as assigned.

Skills and Knowledge:

• Effective communication skills, including how to summarize and convey complex information to multiple audiences.
• Proven ability to form positive, effective, and culturally competent relationships with clients and team members.
• Strong public relations, interpersonal communication and public speaking skills.
• Ability to prioritize, manage multiple tasks, and deliver quality results under tight deadlines, with keen attention to detail.
• Prior successful experience in professional training.
• Ability to work both individually and in a team environment.
• Demonstrated problem solving skills.
• Working knowledge of Microsoft Office products, SharePoint, Smartsheet, Adobe Connect, Zoom, and database management.
• Ability to travel.
• Will be subject to a suitability or fitness determination, as determined by a completed background investigation. Must be able to obtain and maintain a background clearance.

Education and Experience:

• Master’s degree highly desired or Bachelor’s degree with at least 2 years of experience.
• Previous work in Native American/Alaska Native communities and schools highly desired.

DISCLAIMER: The above position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing needs and conditions.

Equal Opportunity Employer/Veterans/Disabled

Qualifications