Senior Generalist, People+Culture (EE Relations, Compensation, Corp Development)

Roles and Responsibilities

As the Sr. Generalist, you perform the daily functions of the People+Culture department including interviewing, hiring, managing performance, enforcing company policies, developing compensation models and developing corporate training. Your innovative thinking and commitment to people and culture will directly impact the development of our associates while supporting our culture. You are committed to maintaining confidentiality and have an unquestionable personal code of ethics, integrity, and trust.

Our Core Values

You live the following Lewer Core Values in your daily work:

Exhibiting a professional approach, you have an organizational skillset that provides required attention to detail. You take care of business, assume responsibility, support accountability, and lead by example. You live “I’ve Got This”. 

In support of “Kaizen”, you have an embedded commitment to constant improvement. You ask why and find ways to continuously improve the way we do things.

“We Get It Done” by having a strong commitment to teamwork and collaboration You operate with a sense of urgency and do not avoid responsibility. You move to implementation with 80% of the information.

You foster a positive work environment and drive the success of Lewer by exemplifying “Good Vibes”. You are happy and enthusiastic in your work, treat others professionally and respectfully, and you spread good will. 

The Team

Lewer runs on the Entrepreneurial Operating System (EOS). That means as a member of this team, your manager is committed to: 

· Giving clear directions.

· Providing the necessary tools. 

· Acting with the greater good in mind.

· Delegating.

· Understanding your role and how you can help the company.

· Providing clear expectations.

· Communicating effectively.

· Running effective meetings.

· Meeting one-on-one with you quarterly or more, if needed.

· Rewarding and recognizing your performance. 

It also means you are committed to the EOS life by doing what you love, with people you love. You make a huge difference, are compensated appropriately, and take time to pursue personal passions. 

Your coworkers are a diverse group of professionals across all the business units of Lewer. They are highly skilled professionals who are passionate about their work and committed to achieving Lewer’s goals. They are collaborative and eager to work together to identify opportunities for improvement and find solutions to complex business challenges.

Your Key Areas of Impact:

Talent Acquisition: You help Lewer ensure we have the right people in the right seats, which includes recruitment and onboarding. You ensure the organization attracts, develops, and retains top talent through innovative strategies. 

Associate Relations and Compliance: You partner with the Director of Compliance on efforts to prevent and address workplace harassment, discrimination, and other issues. You ensure compliance with employment laws, regulations, and company policies. You participate in associate investigations, conflict resolution, and grievance handling. 

Performance Management: You ensure fair and consistent application of policies and practices, and you work to resolve associate relations issues in a timely and effective manner. You provide guidance to managers and associates on employment-related matters. You may assist with documenting corrective action, writing PIPs, and with performance appraisals. 

Corporate Training and Development: You partner with the Director of Compliance to develop annual training to prevent harassment, discrimination and retaliation, HIPPA and other corporate wide training, as needed. You are responsible for ensuring all new hires complete onboard-training and you will develop and implement a New Manager training program for Associates who are promoted into a supervisory role. 

Compensation: You partner with the Director of Compliance to develop compensation structures for bonuses, commissions and merit increases. You will keep Lewer informed of compensation trends for positions we currently have and positions that we may potentially add. You will assist Managers with the development of Impact Job Descriptions and are responsible for keeping our Job Descriptions accurate and updated.

Workplace Culture: You promote a positive workplace culture that reflects the organization's values, mission, and vision. You partner with other members of the P+C team to drive Associate engagement initiatives which create a positive and inclusive work environment. You assist in the implementation of programs that foster associate well-being, work-life balance, and recognition. You support efforts to measure and improve associate satisfaction, engagement, and retention.

Culture Champions Committee: You partner with the Culture Champions Program in support of Lewer culture and leadership development. Culture Champions are responsible for assisting with onboarding and event planning at Lewer.

(backup) Payroll: You will work with the Generalist, as a backup to ensure associates are paid timely and accurately. You may also be responsible for executing accurate employer deductions when processing payroll, documenting all transactions related to an associate’s wages, including any payments or credits for commission, bonuses, and hourly pay. You produce payroll reports for management, oversee state tax filings, W-2s, and PEAK reporting to government agencies.

(backup) Associate Benefits: You will work with the Generalist, to ensure benefits are accurately administered, through the payroll system. You will assist new Associates with the selection of benefits as part of their onboarding experience and assist with annual open enrollment. Using Excel, you understand how to balance payroll records to reconcile invoices, and ensure any necessary updates are made to benefit carriers during terminations, leaves and Associate qualified events. 

The Work Environment, Physical Demands, and Travel

Your work is conducted at the Lewer Administrative Offices. While this position is not eligible for the work-from-home policy, on rare occasions and with advanced notice to your manager your work may be conducted at a remote location, such as a home office. You must be able to remain in a stationary position 75% of the time, and be able to occasionally move about inside the office to access filing cabinets, office machinery, etc. You will operate a computer and other office productivity machinery, such as a phone, calculator, copy machine, and computer printer 75% of the time. You will need to be able to lift 25 lbs. Some travel may be required for this seat and is expected to be less than 10%.

You have a bachelor's degree from an accredited university in human resources, organizational development, business administration, or a related field.  You may have your human resources certification, such as PHR, SPHR, SHRM-CP, SHRM-SCP or CEBS, which is a plus. You have spent at least five years of your time honing your skills in multiple human resources disciplines such as talent acquisition, learning and development, employee engagement, and compensation and benefits management. You can present on a variety of topics during meetings and training courses. You have excellent reasoning, mathematics, and data entry skills. You are proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. You are also proficient with Adobe.