Systems Analyst (Unit 42), Clarizen / Planview

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.  

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

Your Career

The systems analyst individual will forge a tight-knit partnership with the Project Manager, Business Applications & Programs, jointly spearheading the design, construction, and meticulous management of Unit 42’s highly customized Planview Adaptivework (Clarizen) instance and other automation platforms.  Someone with the data background with Clarizen, to do installations, troubleshooting, configuration, and set up user accounts, systems performance, and requirements.  This pivotal role is dedicated to driving the automation of critical business and project operations within the Global Consulting Operations (GCO) team, ensuring efficiency and seamless functionality across the business. This role will report to the Senior Manager, Business Operations and work closely with the GCO leadership team, cross-functional stakeholders, and Unit 42 senior leadership. 

Your Impact

• Support, qualify requirements, and ensure integration of Unit 42’s Planview instance with various internal and external platforms collaborating with, and providing direction and scope to, cross-functional teams and stakeholders
• Create customized reports, views, custom fields, etc. in Unit 42’s reporting platforms and train stakeholders
• Maintain accuracy of project data by creating and performing validation processes and gaining deep knowledge of Unit 42’s Planview instance
• Document existing and new workflows, including updating configuration changes and provide knowledge transfer to teams
• Design, develop, and maintain system configuration and integration tools for Consulting teams at the direction of Unit 42 leadership
• Collaborate with Unit 42’s Business Operations team, leadership team and cross functional stakeholders on a consistent basis
• Use existing platforms to develop dashboards, custom workflows, actions, and forms
• Harden Unit 42’s existing automation interface and support API integrations with systems like SFDC and SAP
• Create technical specifications and collaborate with the IT team on multiple system integrations

Your Experience

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related field, or equivalent education or equivalent military experience required
• Proficient with Clarizen, Planview Adaptivework scripting language  or similar PS Automation tools including configuration and customization
• 3+ years of Project/Product Management experience required
• Working knowledge of HTML, SQL, REST APIs, CSS and JavaScript
• Advanced Microsoft Excel skills including pivot tables and VLookup functions
• Tableau, or similar business intelligence and reporting software, and Google Cloud Platform (GCP) competence
• Proven ability to work autonomously, prioritize projects with competing deadlines, and effectively problem-solve
• Ability to coordinate and productively collaborate with multiple teams and stakeholders demonstrated through written and verbal communication
• Meticulous attention to detail with excellent multitasking ability and quick adaptation to new technologies
• Experience with Google Workspace, SalesForce, LucidChart and SAP a plus
• Analyst background and experience is advantageous
• Thrives in a dynamic, fast-paced security firm environment
• Ability to work nights and weekends if needed

The Team

Unit 42 Consulting is Palo Alto Network's security advisory team.  Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $140000 - $192500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.