Offer summary
Qualifications:
Bachelor's degree in Business Administration, Marketing or related field, Proven experience in e-commerce operations and client success roles, Excellent communication skills, both written and verbal, Detail-oriented with strong organizational skills, Proficiency in using e-commerce platforms like Shopify, Amazon, eBay.
Key responsabilities:
- Manage day-to-day e-commerce operations regarding order processing and inventory
- Ensure timely communication with clients through emails
- Monitor customer journey and resolve any arising issues
- Handle incoming orders and provide after-sales assistance
- Collaborate with team members to improve efficiency