Office Admin Assistant

This is a remote position.

Schedule:

• 40 hours a week, M-F- 8am-5pm pacific
  
  Client Timezone: PST (Modesto, California)
  

Client Overview

Join a thriving pest control company in California’s Central Valley. This growing business serves 600+ customers with a commitment to personalized service. As a key team member, you’ll support operations during peak seasons and contribute to the company’s expansion plans.

Job Description

Become the linchpin of a dynamic pest control operation. You’ll manage customer interactions, streamline scheduling, and handle basic financial tasks. Using cutting-edge software, you’ll ensure smooth daily operations and support the company’s growth initiatives. This role offers a unique blend of customer service, administration, and business support, with opportunities to expand your responsibilities as the company grows.

Responsibilities

• Answer calls and emails, providing top-notch customer service
  
• Manage appointment scheduling for pest control services
  
• Coordinate between customers and field technicians
  
• Process payments and handle basic accounts receivable tasks
  
• Utilize Field Routes by Titan software for customer and schedule management
  
• Assist with sales inquiries and provide standard service quotes
  
• Support business owner with various administrative tasks
  
• Adapt to seasonal business fluctuations, especially during peak months (March-September)
  

Requirements

• Excellent English communication skills (verbal and written)
  
• Proficiency with customer management software, Field Routes by Titan experience a plus
  
• Strong multitasking abilities and time management skills
  
• Basic understanding of accounts receivable processes
  
• Self-motivated with ability to work independently
  
• Customer-focused mindset with professional demeanor
  
• Comfortable handling sensitive information securely
  
• Ability to represent a local, small business feel to customers
  
• Flexibility to potentially transition from part-time to full-time after initial training period