At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.
Our Modern, Flexible Workplace:
We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you!
It is anticipated that an incumbent in this role will work onsite for three (3) or more days a week and will have a dedicated workspace when working onsite. Work location is subject to change based on business needs.
Provide expertise in deployment, monitoring and automation of on-premise and cloud systems in support of business and technology teams. Responsible for deployments for application development teams with a focus on automation of the deployment pipeline. Ability to work closely with other team members, software & hardware vendors and end-users to collaboratively design technical solutions that meet the business needs. Establish monitoring practices to be used across technology teams to ensure a holistic view of system health and application experience. Provide technical expertise on large distributed software applications.
About This Role:
Job Specific Accountabilities:
Site Reliability Engineer:
- Provide primary operational support and engineering for multiple large distributed software applications
- Responsible for monitoring applications, creation of best practices and training of others to utilize the monitoring tools for proactive monitoring and resolution
- Perform deployments to Windows and Linux as well as manage deployment pipelines
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
- Responsible for the documentation of team processes and procedures
- Respond to incidents during on-call duty
- Design, develop, ship, and champion the creation of software and systems to increase product reliability and organizational efficiency.
- Improve reliability, quality, and time-to-market of our suite of software solutions
Organizational Accountabilities:
Customer Focus
Understands and anticipates customer and employee needs and takes action to provide high products and service to exceed their expectations. Keeps current on best practices and trends in customer service. Provides consistency, reliability and a sense of urgency to address requests. Work to provide clear and accurate technical and self-service documentation. Assist end users to provide expertise in diagnosing technical issues. Ability to provide training for users and team members as requested
Collaboration
Works in partnership with other across the organization to accomplish set goals and objectives. Ability to build strong relationships and collaborative partnerships with all levels of the organization to understand the business opportunities and challenges. Actively participates in meetings, providing input, expressing opinions, offering solutions and building consensus.
Adaptable
Recognizes and is open to changing circumstances and alters behaviors as necessary. Embraces change by communicating a positive outlook. Ability to quickly adapt to multiple changing work demands and priorities by adjusting style and tactics to fit the new circumstances. Act as a change agent by articulating the rationale of change to gain buy-in from others.
Initiative
Self-starter that recognizes what needs to be done and acts in a timely manner. Maintain current knowledge of industry best practices for comparison to current enterprise state to identify opportunities for improvement. Independently drives for to completion with minimal instruction.
Accountability
Takes responsibility for achieving job requirements, tasks and objectives even if other resources are required. Appropriately goes beyond the scope of one’s job to get the work done. Follows through on commitments. Acknowledges and learns from mistakes.
Openly communicates and manages other’s expectations when completion of tasks is not possible or delayed.
Learning Orientation
Proactively develops personal knowledge, skills and abilities to continuously improve and grow. Establishes personal growth goals and realistic career development plans. Seeks out and uses feedback to identify opportunities to improve and grow.
Ensure that technical proficiencies are kept current and attends related training events to keep abreast of emerging trends.
Problem Solving
Ability to anticipate, recognize and clearly define problems using various techniques to systematically analyze, weigh alternatives and propose solutions. Seeks a variety of perspectives and probes for more information to understand the situation. When appropriate, pursues and evaluates alternative solutions. Ability to collect relevant and valid sources of information to analyze situations and know when enough analyses have been conducted to reach a logical conclusion.
The Ideal Candidate for This Role:
Minimum Qualifications:
Site Reliability Engineer
- Previous experience with Dynatrace, AWS, Python, Scripting Languages, or similar experience.
- Ideal candidate will have at least an associate degree in Management Information Systems (MIS) or related area with 5+ years of experience managing enterprise applications.
- Ability to work effectively in a team environment while demonstrating team building attitude and skills. A certain degree of creativity and latitude is expected.
- Ability to work effectively in a team environment and effectively demonstrate team building attitude and skills.
Compensation and Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.
To obtain compensation and benefit information related to this specific role, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20240949
Equity, Diversity, & Inclusion:
FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.
See the full FNBO Equity, Diversity, & Inclusion Statement here
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Click here to download 'EEO is The Law' Self-Print Poster
Click here to download 'EEO is The Law' Supplement for Federal Contractors
Click here to download 'EEO is The Law' GINA Supplement
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
