Offer summary
Qualifications:
Fluent in Cantonese and native French, 1+ years OPI/VRI experience, Knowledge of medical terminology, High school diploma in native language, International certifications in healthcare are a plus.
Key responsabilities:
- Answer calls professionally following code of conduct.
- Prepare to take notes and understand specific vocabulary.
- Render messages accurately, without errors or omissions.
- Facilitate communication between Cantonese proficient clients and customers.
- Complete internal training and obtain new certifications.