Top Required Skills & Years of Experience:
- 5+ years of leading large-scale, complex projects involving numerous competing stakeholders
- 5+ years of experience managing technology (software/system/product) implementation projects
- 3+ years of experience with Agile/Hybrid project management methodology
Nice to Have Skills:
- 5+ years of experience with vendor management
- 3+ years of experience managing interconnected projects within a larger program
- Strong understanding of SDLC (software development life cycle)
- Ability to effectively interact with business areas (soft skills) and technology areas (technology skills)
- PMP certification (or equivalent) is strongly preferred but not required
Additional details:
Responsibilities include, but are not limited to: management of project timeliness, quality of effort, monitoring scope, budget, resource assignment, and escalation of issues. Manages and leads project teams. Facilitates project meetings, elicits requirements and group collaboration, sets agendas, and provides project status reports as outlined within the communication plan. Responsible for developing/coordinating the project plan, monitoring vendor delivery efforts, timelines, and milestone completion efforts. Ensures continuous communication throughout the project with stakeholders. Manages all aspects of the project within the defined budget. Liaises with and updates progress to the portfolio owner (deputy director of OEI). Works closely with the sponsor and business representatives to ensure that the project meets the identified business requirements. Defines and manages user acceptances testing (UAT). Identifies user training needs and works with transition manager to coordinate user training. Integrates the transition management plan into the implementation work plan. Reports on transition management activities, deliverables, and status.
GOALS & WORKER ACTIVITIES:
50% GOAL A: Leadership and coordination of enterprise projects and project teams A1. Manage IT projects within ETF and provide leadership for agency-wide modernization initiatives. A2. Develop and manage large-scale project workplans and work breakdown structures A3. Lead, facilitate, and coordinate project team meetings to elicit information necessary to help teams engage, secure commitment, gain consensus, and generate decisions. Foster team learning and collaboration by encouraging and modeling open expression of diverse ideas and opinions. A4. Control personnel time management by defining and sequencing activities, estimating the duration, and developing and maintaining schedules. A5. Perform cost estimating and budgeting. Monitor and report as agreed upon with portfolio owner. Mitigate and/or resolve potential overruns and advise portfolio owner. A6. Monitor progress of project and negotiate timeline changes, as needed. Track action items, issues, risks, and key decisions. A7. Analyze and independently manage project risk to minimize impact. Escalate risks to portfolio owner, as needed. A8. Monitor project dependencies and lead resolution of implementation or post implementation issues and risks. A9. Partner with the technical lead to provide input into the functional aspects of solutions design. A10. Provide leadership to internal and external stakeholders in the gathering and validation of business requirements and the design of functional solutions. A11. Lead the evaluation, provide feedback, and resolve issues regarding vendor performance. A12. Independently resolve issues to remove roadblocks and provide reports or updates on issues to the portfolio owner, as needed. 35%
GOAL B: Establishment and monitoring of standardized project management methodology and tools B1. Develop and refine ETF’s standardized project management templates, tools, and methodologies. B2. Create project management plan documents and perform project and resource planning, using ETF’s standardized methodologies, tools, and templates. B3. Prepare metrics and reports for review, approval, and prioritization by the portfolio owner, Portfolio Committee, and other stakeholders as requested. B4. Develop a deep understanding and expertise of applicable operational processes, procedures, and controls. B5. Partner with and provide expertise to business analyst(s) to ensure current-state and end-state processes are documented. B6. Partner with and provide expertise to the transition manager on the development of end-user training materials and assist with the coordination of user training, if needed. B7. Partner with and provide expertise to Sponsors and Product Owners to shepherd modernization efforts through each phase of their respective life cycles. B8. Determine effective approaches to utilizing hybrid (combination of waterfall and agile) methodologies. B9. At project completion, ensure all documentation is complete and document any lessons learned. B10. Develop post implementation metrics plans, collaborating with the business to identify Key Performance Indicators (KPI) and measurements. 10%
GOAL C: Participation on the Project Management Center of Excellence Participation C1. Provide direction and training to other staff in the use of project management tools, techniques, metrics, standards, and best practices. C2. Promote, recommend revisions to, and assist in the development of project management policies/procedures, standards, and tools/templates for OEI and the enterprise, ensuring consistency. C3. Monitor project management processes, tools, standards, guidelines, and templates for adherence to industry and ETF-specific standards. C4. Strive for continuous process improvement through identifying root cause of problems and developing solutions and inspiring the organization with new ways of thinking and project execution. C5. Provide project management leadership within the organization by developing and defining a productive project culture where everyone involved in projects understands their role and responsibility in ensuring project success. 5% GOAL D: Performance of Special Assignments and Professional Development D1. Attend trainings, seminars, conferences, etc. to remain proficient and build upon skills, expertise, and experience. D2. Stay abreast of project management trends and best practices. D3. Represent the Department on enterprise-wide and/or Department committees, as assigned. D4. Other duties, as assigned.
