Offer summary
Qualifications:
Experience in account management in IT, Strong experience in Sales, Ability to handle difficult conversations, Persuasive oral and written communication, Quick decision-making based on analysis.
Key responsabilities:
- Implement Account Management Strategy for onboarding and increasing portal usage
- Achieve customer engagement and revenue targets
- Provide onboarding support and training to customers
- Identify product upsell opportunities and conduct email campaigns
- Assist with demos, supplier uploads, and feedback on customer issues