Offer summary
Qualifications:
One or more years of customer contact handling, Proficiency with technology and Microsoft Office, Track record of meeting KPIs, Available to work assigned shifts and overtime, Experience in verbal and written communication.
Key responsabilities:
- Listen carefully and provide courteous support
- Troubleshoot problems and offer personalized solutions
- Build relationships for increased customer trust
- Convey information clearly and concisely
- Organize tasks and adapt quickly under supervision