Sr Order Management Specialist - Fixed Term Contract

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

The Sr Order Management Specialist is responsible for the review and processing of sales orders including verification of all required information to ensure completeness. A strong business acumen, basic accounting skills and the ability to reason through ever changing scenarios are necessities for this position. Taking initiative and the ability to anticipate problems before they happen are also essential for success in this position. The candidate must work well with a team of people who are committed to continuing the company's high growth rate and best in class service level.   

What You’ll Do

• Receive and review sales orders for accuracy and completeness according to company policies across all product and order types and close/submit to fulfillment within established company SLAs 
• Work with sales teams to resolve fulfillment issues and gather required documentation needed for close  
• Provide administrative support to the sales team and assist with quoting 
• Monitor help desk mailbox and answer related order management questions from sales team, renewals team, customers, and internal stakeholders 
• Work cross-functionally with team members inside and outside the order to cash function 
• Adhere to best practices and efficiencies within the company 

What You’ll Bring

• Bachelor’s degree or comparable industry experience  
• Minimum 2 years of related experience in a software or technology company  
• Microsoft Office 365  
• Excellent written and verbal communication skills  
• Strong organization skills and ability to multi-task in a fast-paced environment  
• Ability to work well within a team located in multiple locations  
• May be required to work additional hours at period-end closing cycles  

Nice To Have

• Salesforce.com, Sage Intacct, and/or large CRM/ERP experience a plus  

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the worldwide leader in intelligent identity and access security, enabling organizations to protect identities, stop threats, and deliver dynamic access. We are leading the charge in innovating identity-first security and are trusted by 20,000 customers, including 75 of the Fortune 100, plus a global ecosystem of partners.

Learn more at www.beyondtrust.com. 

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