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Czech Speaking Customer Service in Greece (Fully Paid Relocation)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece, Belgium

Offer summary

Qualifications:

Fluent in Czech and English, Excellent customer service skills, Fast-paced environment adaptability, Previous customer service experience preferred, Familiarity with CRM systems.

Key responsabilities:

  • Provide customer support via phone, email, and chat.
  • Address inquiries and resolve issues promptly.
  • Maintain knowledge of products/services for accurate assistance.
  • Document customer interactions in the CRM system.
  • Collaborate with team to enhance service quality.
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
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Job description

Seize the opportunity to enhance your career with Patrique Mercier Recruitment JP in the stunning landscapes of Greece! We are seeking dedicated Czech-speaking customer service representatives to join our vibrant team. This exciting role comes with fully paid relocation, allowing you to embrace a new adventure in a beautiful Mediterranean setting. You will be the face of our renowned automotive brands, assisting customers with their inquiries and ensuring a seamless experience. If you have a passion for customer service and are ready to embark on a rewarding journey both personally and professionally, we invite you to apply!

Responsibilities
  • Provide outstanding customer support to Czech-speaking clients via various channels, including phone, email, and chat.
  • Address customer inquiries and resolve issues promptly and effectively.
  • Maintain deep knowledge of company products and services to accurately assist clients.
  • Document all customer interactions carefully in the company’s CRM system.
  • Collaborate with your team to enhance service quality and improve customer satisfaction.
  • Participate in training and development sessions to continuously improve your skill set.
  • Contribute ideas for process enhancements to better serve our customers.

Requirements

  • Fluent in Czech, both written and spoken; proficiency in English is required.
  • Excellent communication and customer service skills.
  • Ability to thrive in a fast-paced environment and manage multiple requests.
  • Strong problem-solving abilities with a focus on customer satisfaction.
  • Prior experience in customer service or a related field is preferred.
  • Familiarity with CRM systems and customer support tools.
  • A positive and adaptable attitude, ready to embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishCzechEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Project CollaborationLanguage ArtsMicrosoft Dynamics CRM

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Adaptability
  • Customer Service
Are you interested?

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