Job description

Ready for a career move that takes you to the stunning shores of Greece? Patrique Mercier Recruitment JP is excited to present an incredible opportunity for Norwegian-speaking customer service representatives to join our team supporting a major streaming platform. With fully paid relocation, you can embrace a fresh start in a beautiful locale without financial concerns. In this role, you will engage with users, providing them with the support they need while immersing yourself in the rich culture and lifestyle of Greece. If you have a passion for helping customers and are eager to thrive in a rapidly evolving industry, this position may be the perfect fit!

Responsibilities

Deliver top-tier customer support to Norwegian-speaking clients through multiple channels, including phone, email, and chat.
Troubleshoot and resolve customer inquiries regarding streaming services effectively and promptly.
Stay updated on company offerings and features to provide accurate information to customers.
Document all customer interactions diligently in the company’s CRM system.
Work collaboratively with team members to enhance customer service strategies and solutions.
Participate in ongoing training and professional development opportunities.
Contribute to improving team performance and customer satisfaction metrics.

Requirements

Fluent in Norwegian, both written and spoken; knowledge of English is mandatory.
Exceptional communication and customer service skills.
Able to handle multiple tasks efficiently in a fast-paced environment.
Strong analytical thinking and problem-solving abilities.
Prior experience in customer service or a related field is advantageous.
Familiarity with CRM tools and customer interaction platforms is preferred.
Positive mindset, adaptability, and eagerness to learn and grow in a new cultural environment.

Benefits