Offer summary
Qualifications:
Fluency in Irish and English, Solid technical aptitude, Problem-solving skills, Excellent communication abilities, Experience in customer service is a plus.Key responsabilities:
- Provide high-quality technical support via phone, email, and chat
- Identify and resolve technical issues efficiently
- Collaborate with teams on complex inquiries
- Maintain documentation of interactions in the CRM system
- Engage in continuous training and mentor new team members