Job description

Step into your dream job with Patrique Mercier Recruitment JP! We are actively seeking German-speaking customer service representatives to join our fantastic team in enchanting Greece—complete with fully paid relocation! This is your chance to combine your professional skills with an unforgettable experience in one of the world’s most beautiful locations. In this role, you will assist customers in resolving their inquiries related to our automotive brands, ensuring a high level of satisfaction through clear communication and effective solutions. Embrace the opportunity to enhance your career while soaking up the sun and rich culture of Greece. If you are passionate about customer service and eager to work in a supportive and collaborative environment, we want to hear from you!

Responsibilities

Deliver outstanding customer support to German-speaking clients across various platforms, including phone, email, and live chat.
Troubleshoot and resolve customer inquiries efficiently and effectively.
Maintain a deep understanding of our products and services to provide accurate information to customers.
Document all customer interactions meticulously within the company’s CRM system.
Collaborate with team members to develop strategies for improving customer satisfaction.
Participate in regular training sessions and team meetings to enhance service quality.
Contribute ideas for process improvements to deliver better customer experiences.

Requirements

Fluent in German, both written and spoken; knowledge of English is required.
Excellent communication skills and a strong commitment to customer service.
Ability to handle multiple tasks in a fast-paced work environment.
Strong problem-solving abilities and an analytical mindset.
Prior experience in customer service or a related field is preferred.
Proficiency in using CRM systems and customer support tools.
An approachable demeanor, a positive attitude, and a willingness to adapt to a new culture.

Benefits