Head of Employee Engagement and Internal Communications

Head of Employee Engagement and Internal Communications

Are you passionate about fostering a thriving company culture and keeping employees informed and engaged?

As Head of Employee Engagement and Internal Communications, you'll play a vital role in shaping our company's identity and driving employee satisfaction. You'll be responsible for developing and executing innovative strategies that promote open communication, enhance the employee experience, and align our people with our mission and values.

What you’ll be doing:

Employee Engagement:

• Design and execute engaging employee events and initiatives.
• Conduct regular employee surveys to gather feedback and identify areas for improvement.
• Collaborate with cross-functional teams to promote a positive and inclusive work environment.
• Drive initiatives related to wellbeing, DEI, and employee recognition.
• Transforming our internal comms channels into must-read destinations, buzzing with news, stories, and employee voices.
• Developing programs that embed our values, behaviours, and EVP into the DNA of our culture.

Internal Communications:

• Develop and maintain an effective internal communication strategy.
• Create compelling content that engages our employees.
• Manage our internal communication platforms (Group Teams and SharePoint Hubs).
• Coordinate and facilitate town hall meetings and other internal events.

Change Management:

• Develop and implement change management plans to ensure a smooth transition during organisational changes.
• Communicate changes effectively to employees to minimise resistance.

Crisis Communication:

• Develop and maintain crisis communication plans to ensure timely and transparent communication during emergencies.
• Serve as a point of contact for employees during crises.
• Guiding us through change with transparency, clarity, and a healthy dose of fun.

But wait, there's more! You'll also:

• Partner with cross-functional teams to design unforgettable events and celebrations.
• Champion diversity, equity, inclusion, and wellbeing initiatives.
• Become the master of internal communication platforms, keeping them user-friendly and engaging.

Here's what we're looking for:

• Proven experience in employee engagement, internal communications, or related roles in a fast paced, dynamic environment.
• Strong project management skills and the ability to manage multiple initiatives simultaneously.
• Exceptional written and verbal communication skills.
• Strong analytical skills to assess engagement metrics and make data-driven decisions to constantly improve our employee experience.
• Change management and crisis communication experience.
• Proven track record in engagement and culture initiatives, you are creative and passionate about driving engagement and community.
• Project management skills that juggle multiple initiatives like a pro.
• Communication skills that have influence.

Bonus points:

• You understand the UK tech scene and its unique employee needs.
• You're a creative storyteller who can make internal comms channels the go to place to connect and build community.
• You have a contagious enthusiasm that energises everyone around you.

You will live and breathe our values - commitment, collaboration, inclusion, innovation, and inspiration.

Benefits

We offer competitive pay, 25 days holiday (rising to 27), 2 volunteering days, 1 personal day plus bank holidays. We also provide a substantial benefits package which includes a company-matched pension, life assurance, enhanced parental leave policies, the option to buy extra leave, a cycle2work scheme and more. and a chance to work with a purpose-driven team. Join us and make Trustmarque the place where everyone feels like they belong.

About Trustmarque

Delivering the value of technology…

Technology changes everything. That’s why for over three decades, Trustmarque has been a trusted partner to customers and technology vendors. Our trusted advice and technical know-how, helps our customers to acquire and adopt innovative technology to deliver real-life impact. We are part of the Trustmarque Group, including Livingstone Technologies.

To learn more about the business, our services and what it is like to work with us please look at https://www.trustmarque.com/about-us/

Trustmarque is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the customers and end-users we serve, creating a culture of belonging and providing an equal employment opportunity regardless of race, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, marital status, pregnancy or related condition, expecting or parents-to-be, consistent with legal requirements or any other basis protected by law.