Hi, we’re Influx, the global leader in pay-as-you-go support teams.
We’re a global company with clients in 15 countries, including, Australia, the US, Canada, the UK and Europe. Our head office is in Melbourne, Australia, and we have 1000+ staff located around the globe, 500+ of which are in the America’s region.
Companies like Linktree, Meshki, Blenders Eyewear, and Saturn partner with Influx to make their support teams fast, flexible, and scalable while maintaining or improving their customer service.
Our service is month-to-month (think AWS for customer service), with approachable service models for startups, scaleups, and Enterprise clients.
About the role:
Influx is seeking to hire an experienced HR Director to lead recruitment and be responsible for the Human Resources function in the Asia Pacific (APAC) region
This is a remote position. You’ll be working from home, managing (either directly or through influence) a team, and helping to reinvent customer service for clients located all over the world.
At a high level, we want to;
- Establish a Human Resources department in APAC to support and grow Influx
- Recruit and retain talented people. Making sure recruitment happens at high standards
- Own operational excellence in our Human Resources Department
- Collaborate with executives for operational alignment.
- Identify trends and make necessary forecasts and plans
Reporting to the Head of HR (Global), this is a unique opportunity to join a small, but mighty executive and leadership group, with a large, global impact.
What We Bring to The Table
- A 100% work-from-home opportunity: We have been operating remotely for the past 10 years and are proud of our high-performance work environment that supports a life outside of work.
- Make an impact: As our HR Director, you’ll have the chance to shape our regional HR team in APAC for the now and the future
- Global Footprint: Collaborative culture in servicing international clients, working alongside talented individuals providing high-quality customer experience with your expertise
- Join a fast-growing startup with ambitious growth targets
What We’re Looking For
- 5+ years of experience managing people in a Human Resources department
- Experience making high-quality and strategic decisions involving people and organizational structures
- Experience in most, if not all both hard and soft components of HR (Recruitment, Performance Management, Benefits & Compensation, Compliance, and Legal, and Employee Relations)
- Excellent planning and organizational execution skills
- Excellent communication skills, including written and spoken English
- Open-mindedness, and the ability and willingness to work with people from various cultures and ways of life.
- A systematic mindset combined with a hands-on approach.
How we operate / values
- Treat others as you would like to be treated
- Do what you say you’re going to do
- Show don’t tell
- Prioritize the listener
- Focus on the facts
Sounds like you? Hit apply, we want to meet you!
