Offer summary
Qualifications:
Native or fluent in German, Residing in Slovenia legally, Familiar with customer support software, Experience in Customer and technical support, Working knowledge of Internet and software applications.
Key responsabilities:
- Provide exceptional customer service promptly
- Research and respond to inquiries via multiple channels
- Identify and escalate unresolved issues appropriately
- Strive for high customer satisfaction based on quality guidelines
- Foster collaboration with team members to resolve issues