At OSIbeyond, we believe in perfectly orchestrated technology. We understand that your business relies on technology, which is why you can rely on us. Our mission has always been to provide our clients with a boutique, world-class customer experience, consisting of our team of IT professionals who are committed to providing proactive services through a strategic approach. Our clients range from small to medium-sized nonprofits, associations, defense contractors, and commercial businesses who rely on us as a strategic technology partner to streamline their IT management, and protect them from cyber threats. Effective technology and cyber security are critical to your organization and business. Our comprehensive services include: Managed IT IT Support Cloud Solutions Technology Strategy Cyber Security CMMC Compliance Solutions Managed Security Services Whether your organization is seeking to fully outsource all IT operations or supplement existing internal IT staff, OSIbeyond possesses the capabilities to accommodate solutions of varying scale. Our entire portfolio of Managed IT Services and Cyber Security solutions are backed by world-class customer service and our insatiable desire to nurture long-lasting partnerships with our clients. When you select OSIbeyond, you get more than a technology provider; you gain a technology partner. Specialties: Cyber Security Cybersecurity Maturity Model Certification (CMMC) Compliance Risk Assessment GAP Analysis Managed IT Services IT Helpdesk Support Cloud Solutions Microsoft 365/Azure Microsoft Certified Silver Cloud Platform partner Technology Strategy

Job description

Location Requirement:

To be eligible for this role you must be located in Guam.

Position Summary:

The SOC Analyst is responsible for analyzing and responding to cyber threats. The SOC Analyst will operate and tune security tools to perform cyber security services for client networks. The SOC Analyst will perform other maintenance & patching activities as assigned to support the cybersecurity posture of OSIbeyond’s clients

Key Responsibilities and Duties:

Work and complete assigned tickets according to SOPs
Monitor client environments for security threats
Perform regularly scheduled vulnerability scanning and penetration testing and manage remediation of identified issues
Analyze cloud environments, servers, workstations and other devices suspected to be compromised
Provide high quality written and verbal customer service
Accurately track and document all work
Maintenance activities as assigned.

Job Qualifications:

Experience

3+ years of related experience including either system administration or cybersecurity
Experience administering Microsoft Office 365, Microsoft Azure and on-premise Microsoft platforms such as Microsoft Windows Server and Windows 10
Familiarity with log, event or security management platforms such as Logstash and Splunk
Experience in working with help desk ticketing software such as Zendesk or Connectwise

Education and Certifications

Bachelor’s degree in Information Technology or related field (required)
Comptia Security+ (required)
Comptia CySA+ or equivalent (strongly preferred)

Other Skills

Demonstrated ongoing professional interest in cybersecurity
Ability to speak confidently and comfortably with clients and vendors as needed to see incidents through resolution
Outstanding attention to detail
Strong communicator, both written & verbal
Strong critical thinking and troubleshooting abilities
Must possess a current and valid driver’s license