National Training Specialist

Overview:

Campus Life & Style’s mission is to provide an unparalleled resident experience and workplace environment. We strive to create value through building a world-class team of passionate individuals, a commitment to a positive company culture, and delivering groundbreaking style and design. Each new day is an opportunity for growth as we invest in our team and our goals to remain a best-in-class organization.

The success of the company is dependent upon the satisfaction of our residents. Our devoted staff maintains direct involvement in managing each of our properties and tending to their needs.

Company Benefits and Perks

• Generous paid time off
• 401(k) matching
• Health, Dental and Vision
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Parental leave
• Professional development assistance
• Relocation assistance
• Unparalleled company culture
• Opportunities for growth and advancement
• Fun and flexible work environment

The Job At-A- Glance:

Reporting to the National Director of Training and Hospitality the National Training Specialist at Campus Life & Style will be responsible for facilitating and monitoring various training facets for the company including new hire training, employee development programs, annual marketing & leasing training, systems training, and more. 

Additionally, this person will create content and train / monitor on-site teams on company operational standards in the areas relating to marketing, facilities, operations, leasing, accounting, and more.  This position requires attention to detail, initiative, resourcefulness, and follow through.  

Responsibilities: 

• Conduct training via webinar, conference call, or physical presentation to educate field on all aspects of our business - operations, accounting, marketing, leasing, and hospitality responsibilities and best practices. 
• Collaborate with other departments to create and deploy specialized training based on employee roles and responsibilities.  
• Assist in monitoring and maintaining compliance with all policy and laws relating to the company’s operations. This includes Fair Housing compliance, workplace harassment training, and more. 
• Assist in establishing standards for the company’s property management software and help create training modules on how to use the software.  
• Help with preparation, managing and improving employee development programs.  Both EXCELeration, which identifies talented individuals and assists in preparing them for future roles in the company, and Mentorship which welcomes new key talent and pairs them with veteran members of the company. 
• Monitor and keep history of all secret shop results and assist in recommending training for each Leasing Professional to the Regional Directors if needed. 
• Assist with special projects as needed. 
• The activities listed above may not be all inclusive.

Here's the stuff we are looking for in the individual who wants to join our team:

You thrive on sharing your knowledge and creating a better future for Campus Life and Style. You are the number one Ambassador of the CL&S Culture and Vision within your Community. Personal drive to be the best you can be and want to grow within the company.

• A Bachelor degree; or 1 years’ experience in the student/multi-family housing industry; or equivalent combination of education and experience
• Proficiency in Microsoft Outlook, Word, and Excel and Property Management software (Entrata)
• Experience with training tutorial software
• Travel will be required 90%
• Ability to manage multiple projects simultaneously, set priorities and meet deadlines
• An entrepreneurial mindset-you're creative and will challenge the status quo to meet the needs of our residents and our company
• Can-do attitude with a passion for training others 
• Customer service oriented 
• Student housing experience preferred 

We conduct criminal background and drug screening.

Campus Life & Style is very proud to be recognized as a certified Great Places to Work company. 

Campus Life & Style LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.