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German Customer Service Speaking Jobs in Greece - Fully paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in German and English, Strong customer service experience, Previous experience in automotive sector is a plus, Proficient in CRM systems, Ability to work in high-pressure environments.

Key responsabilities:

  • Provide exceptional support through various channels
  • Resolve inquiries and issues promptly
  • Document customer interactions accurately
  • Collaborate on strategies for improved service
  • Participate in training for skill enhancement
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Elevate your career with Patrique Mercier Recruitment JP and step into a new adventure in Greece! We are on the hunt for proactive and dedicated German-speaking customer service representatives to join our thriving team. This incredible opportunity comes with fully paid relocation, allowing you to enjoy the rich culture, stunning landscapes, and vibrant lifestyle of Greece while you work. In this role, you will engage with customers to provide exceptional support related to their inquiries and challenges, helping to build positive relationships with our automotive brand clients. If you are passionate about providing top-notch service and are ready to embrace a new cultural experience, this could be the perfect opportunity for you!

Responsibilities
  • Deliver exceptional customer support to German-speaking clients through various communication channels, including phone, email, and live chat.
  • Address inquiries and resolve issues promptly to ensure a satisfying customer experience.
  • Maintain up-to-date knowledge of our company’s services and products to provide accurate information to customers.
  • Document all customer interactions in the company’s CRM system to maintain accurate records.
  • Collaborate with a team to brainstorm and implement strategies for improving customer service.
  • Participate in training programs and meetings to enhance skills and service delivery.
  • Contribute ideas to improve internal processes and customer satisfaction levels.

Requirements

  • Fluent in German, both written and spoken; English language fluent.
  • Strong customer service skills with excellent communication abilities.
  • Ability to handle various tasks in a high-pressure environment.
  • Problem-solving mindset with a keen attention to detail.
  • Previous experience in customer service, especially in the automotive sector, is a plus.
  • Proficient in using CRM systems and customer support software.
  • Positive attitude, adaptability, and eagerness to embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Detail Oriented
  • Verbal Communication Skills
  • Adaptability
  • Customer Service

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