Overview:
Team Credence is a multi-company partnership proudly led by Credence Management Solutions, an industry leading government contractor with a longstanding commitment to USAID and its global health and humanitarian missions. In concert with our small business partners—ZemiTek (8(a), EDWOSB), Claro KC (SB), EnCompass (WO), and Global Emergency Group (SB)—Team Credence operates as one team, bringing together exceptional USAID institutional support experience, technical leadership, and an unmatched commitment to BHA and its mission.
USAID’s Bureau for Humanitarian Assistance (USAID/BHA) is the lead federal coordinator for international disaster assistance. USAID/BHA provides and coordinates U.S. Government (USG) international humanitarian assistance to save lives, alleviate human suffering, and reduce the physical, social, and economic impact of rapid and slow-onset disasters by supporting at-risk populations to build stable foundations to withstand humanitarian shocks and stresses. Team Credence, through the Bureau for Humanitarian Assistance Support Contract (BHASC), provides operational and administrative support to provide and coordinate humanitarian assistance and maintain 24/7 response capability.
The Acquisition and Assistance (A&A) Division in USAID/BHA’s Office of Humanitarian Business and Management Operations (HBMO) is looking for a mid-level Specialist to support its Policy, Guidance, and Training (PGT) team by assisting with BHA’s internal application, award making, management, and reporting systems.
The mid-level A&A Systems Specialist reports to the PGT Team Lead or designee, with formal supervisory and evaluation functions performed by a Credence contract supervisor.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities include, but are not limited to the duties listed below:
The mid-level A&A Systems Specialist will perform the following responsibilities in direct support of the PGT team:
- Assist in the collection of development requirements, testing, and training for BHA’s internal application, award making, management, and reporting systems.
- Help review and provide feedback on system-related documents, including business requirements documents, mock-ups, release notes, etc., to ensure consistency and that acquisition and assistance requests are mapped from initial ticket to system integration and rollout.
- Participate in meetings and support documentation of discussions.
- Assist in conducting user acceptance testing on system changes and report any issues identified.
- Support the team in collaborating with other stakeholders to identify and plan for system needs.
- Help develop or modify internal and external guidance documents to reflect system changes and support system changes to reflect updates to guidance, processes, and policies.
- Assist in data collection and analysis related to award-making and management needs to improve both system use and overall acquisition and assistance needs.
- Support data analysis by running reports and filtering and calculating data sets.
- Participate in bureau, division, and team meetings.
- Contribute to an equitable and inclusive work environment where cultural diversity is celebrated and valued.
- Support an environment oriented in trust, open communication, creative thinking, strong team cohesion and workplace collaboration, and promoting and cultivating high team morale.
- Perform other tasks as needed and requested by the Team Leader or designee.
Education, Requirements and Qualifications:
- Minimum Education and Experience
- MA/MS and 0 years of relevant experience, OR
- BA/BS and 2 years of relevant experience, OR
- High school diploma and 6 relevant years of experience
- Experience must culminate in a set of responsibilities similar to those of this position.
- Preferred Education and Experience
- MA/MS and at least 2 years of experience working in emergency relief or humanitarian assistance and experience working with databases or other information management systems, OR
- BA/BS and at least 3 years of experience working in emergency relief or humanitarian assistance and with databases or other information management systems.
- Required to have US citizenship with the ability to obtain and maintain a Secret Clearance.
Additional Qualifications and Requirements
- Experience working with databases or other information management systems.
- Familiarity with or willingness to learn about the Federal Acquisition Regulation (FAR), USAID Automated Directives System (ADS), Code of Federal Regulations (CFRs), Office of Management and Budget (OMB) Circulars, or other directives governing Assistance Awards.
- Experience or internship experience working with U.S. Government Agencies is a plus.
- Experience in requirements gathering and user acceptance testing.
- Interest in humanitarian programming is a plus.
- Strong written and verbal communication skills, including the ability to assist in the development of user-friendly systems guidance. A writing test may be administered as part of the interview process.
- Ability to analyze data and produce analysis in Excel, PowerPoint, etc., including the development of simple graphics.
- Ability to work in a fast-paced environment and consistently meet deadlines.
Team Credence Values and Core Performance Competencies
- Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to meet obligations. Pursues efficiency and effectiveness and adheres to organization policies and procedures.
- Collegiality: Recognizes that everyone at BHA and USAID unites in a common purpose and respects each other's abilities to work toward that purpose. Treat others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Adheres to organization philosophies on culture, diversity, and inclusiveness.
- Capability: Assesses and recognizes own strengths and weaknesses; pursues professional development aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the organization.
Full pay range for this position is $95,000.00 to $102,000.00 per year, with the starting wage determined based on candidate’s knowledge, skills, experience, as well as budget availability.
