Offer summary
Qualifications:
Fluent in English; native in Portuguese, 1+ years of OPI/VRI experience, Good knowledge of medical terminology, High school diploma or equivalent, International certifications preferred.
Key responsabilities:
- Answer calls professionally according to code of conduct
- Take notes and be aware of industry-specific vocabulary
- Render messages accurately without omitting or substituting
- Provide excellent customer service during interpreting
- Reach out to team leader and comply with dress code