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AWS Connect Developer

Remote: 
Full Remote
Salary: 
144 - 182K yearly
Experience: 
Mid-level (2-5 years)
Work from: 
Canada

Offer summary

Qualifications:

Experience in developing Amazon Connect flows, Strong programming skills in Python, Node.js, Java Lambda, Familiarity with AWS services like Contact Lens, S3 and Kinesis, Experience with CI/CD pipelines and version control tools, AWS certification preferred.

Key responsabilities:

  • Design and implement call routing features
  • Develop contact flows using Dynamo DB and Lex Bots
  • Coordinate development with onshore/offshore team
  • Utilize debugging and problem-solving skills
  • Ensure effective use of AWS APIs
Software International logo
Software International SME https://www.softwareint.com/
11 - 50 Employees
About Software International
Software International is a boutique recruitment firm specializing in sourcing and securing IT/ICT/Telecom professionals for our Fortune 100 & 500 clients across Canada and the US. Software International is a premier boutique recruitment firm. We have been servicing a wide variety of clients for almost 20 years and specialize in sourcing tough to to find talent for our Fortune 500 clients across Canada, US and at times, the world! Industry verticals include IT, ICT, Telecommunications, Scientific Research, Engineering, Sales & Marketing, Human Resources. Whether you are running a large IT system overhaul project, or building out a 5G network, or putting an R&D development team together to focus on emerging technologies that may shape the future of your business, we can help! Our team of highly specialized recruiters and account managers are all seasoned industry professionals and know how to find the resources your business requires.
See more Software International offers

Job description

Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada/US. We currently have a long term contract with our IT consulting client that is working with their large client on a move to cloud CCaS from on-prem with AWS Connect.

Role(s) Required: AWS Connect Developer

Location: Remote (Canada/US)

Required Start Date: ASAP

Required End Date: 6 months + renew

Type: Contract

Total Hours Approved Per Role: 40h/week

Rate: Open based on expectations but target rate is $75-95/hr C2C

End Client Location: US/Canada

AWS Connect Developer

  • Experience in developing Amazon Connect contact flows using Dynamo DB, Lex Bots, API Gateway required.
  • Must have experience in with designing and implementing call routing using routing profiles, queues, call backs, emergency messages, hours of operations, holiday routing with dynamic messaging
  • Must have strong programming skills in Python, Node.js, Java Lambda.
  • Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis preferred.
  • Must have strong programming skills in Python or Node.js or Java over AWS Lambda API's.
  • Experience with development and version control tools like Eclipse IDE, GIT, GitHub, TFS etc. is required.
  • Experience with CI/CD pipelines using Go CD, Terraform and Cloud Formation.
  • Should have good communication and analytical skills with ability to coordinate development with onshore/offshore developers as well as Line of Business customers.
  • Strong debugging, troubleshooting, and problem-solving skills required.
  • AWS certification preferred.
  • Prior Contact Center Experience with Genesys  development is highly desired

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

CI/CDAPI GatewayGenesysGit (Version Control System)Contact Center SoftwareGithubNode.js (Javascript Library)Java (Programming Language)Amazon ConnectTerraformPython (Programming Language)Lex (Software)DebuggingAWS LambdaJetBrains IDEAmazon DynamoDBAmazon Web Services

Other Skills

  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Analytical Skills
  • Verbal Communication Skills
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