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Insurance Verification Call Center

fully flexible
Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

2 years customer service experience in healthcare, 1 year call center experience, Major medical experience, Buy and bill experience, Specialty pharmacy acquisition channel experience.

Key responsabilities:

  • Serve as primary contact for customers.
  • Provide operational and reimbursement support.
  • Identify and eliminate obstacles for patients or providers.
  • Support multiple client products or programs.
  • Knowledgeable about all provided services.
TEKsystems logo
TEKsystems Management Consulting Large https://www.teksystems.com/
10001 Employees
HQ: Chicago
See more TEKsystems offers

Job description

Description

  • The Program Specialist is responsible for serving as the customer’s primary point of contact providing operational and reimbursement support to complex programs including, but not limited to, marketing support, reimbursement hotlines, patient assistance programs, Hubs, foundations, safety surveillance programs, case management, and compliance programs. The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or providers from accessing the therapies requested. The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers, and working with the appropriate parties to eliminate these obstructions for the customer. The Program Specialist is proficient and knowledgeable about all the services provided on an assigned program and may support multiple client products or programs.


Skills

insurance claim, call center, insurance verification, health care, medical, insurance, patient access, medical terminology, patient registration, prior authorization, inbound call, administrative support, bilingual, Customer service, Healthcare industry, Medicare, Medicaid, Medical claim

Top Skills Details

insurance claim,call center,insurance verification,health care,medical,insurance,patient access,medical terminology,patient registration,prior authorization,inbound call,administrative support

Preferred Experience

Additional Skills & Qualifications:

  • Major medical experience
  • Buy and bill experience
  • Specialty pharmacy
  • Acquisition channel experience
  • Customer service – 2 years healthcare NEEDED
  • Insurance benefits verification support
  • Call center previous experience - 1 year
  • Experience working remotely
  • Computer/technology experience
  • Strong communication skills


Experience Level

Entry Level

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Management Consulting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Verbal Communication Skills

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