Organization- Hyatt Corporate Office, Chicago
Summary
The Opportunity
Hyatt seeks an enthusiastic Global Sales Director, Americas to join our Hyatt Sales Force. (Learn more about the Hyatt Sales Force in this short video .) In this role, you will be the bridge between Hyatt’s customers and the sales teams at hotels, collaborating closely in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care For Our People
Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedules
- Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
The Role
The Global Sales Director, Americas is a team player who can work well both independently in this remote role and as a part of a larger dynamic team. You will be responsible for developing and implementing sales strategies that will maximize sales and profitability focusing on youth and collegiate sports markets working as a liaison between customers and hotel-based colleagues.
Location
Candidate must be based in the United States
Responsibilities include:
- Develop and implement sales strategies that drive revenue growth for the company's youth and collegiate sports market accounts in the hospitality industry
- Build and maintain strong relationships with key decision-makers with housing companies sourcing youth and collegiate sporting events
- Identify and pursue new business opportunities within the youth and collegiate sports markets
- Collaborate with internal teams, including marketing, operations, and finance, to ensure successful execution of sales strategies
- Serve as a key liaison between the corporate office and local hotel leaders.
- Monitor and analyze industry trends, competitor activity, and market intelligence to inform sales strategies and tactics
- Negotiate contracts and pricing agreements
- Provide regular sales reports and forecasts to senior management
- Ensure high levels of customer satisfaction by working closely with hotel teams to deliver exceptional service to association clients
- Monitor and manage the sales pipeline, forecast sales results, and report on sales performance to senior management
- Represent the company at industry events, conferences, and trade shows
Qualifications
Experience Required:
- Minimum of 5 years of sales experience in the hotel industry, preferably with a focus on youth and collegiate sports market
- Strong understanding of the youth and collegiate sports markets.
- Proven track record in sales, consistently exceeding targets and increasing revenue within the hospitality industry, preferably with a specific focus on the youth and collegiate sports market
- Strong knowledge of contract processes
- Exceptional leadership, communication, and negotiation skills
Experience Preferred:
- 4-year college degree preferred or equivalent work experience
- Solid written, verbal, and presentation skills
- Excellent organizational skills
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders
- Experience in Microsoft suite (Excel, PowerPoint & Word)
- Proficient in Lanyon, CVENT & Envision (or similar CRM tool)
- Experience with Cognos, Tableau, Reserve, and Oracle
Additional Requirements:
- Must be able to work remotely and independently
- Must be able to work in a fast-paced and very demanding market including off-peak hours and days as required by the youth and collegiate sports market
- Must have the ability to get creative with customer engagement opportunities
- Must be very strategic when working with accounts
- Flexibility to travel as needed to meet with clients and collaborate with hotel teams.
- Strong analytical and problem-solving skills
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
