Offer summary

Qualifications:

Fluent in Cantonese, Excellent written and verbal communication skills, Computer literate, Ability to process requests efficiently.

Key responsabilities:

Schedule and authorize requests for non-emergency Medicaid transportation

Maintain Medicaid enrollee’s records with updates

Contribute to team effort as needed

Job description

REMOTE CALL Center Representative *Must speak Cantonese*

Schedule: PART TIME (multiple shifts available)

Description

Serves customers by scheduling and authorizing requests for non-emergency Medicaid transportation.
Maintains Medicaid enrollee’s records by updating account information.
Contributes to team effort by accomplishing related results as needed.

Qualifications

MUST be fluent in Cantonese
The CSR must maintain a courteous and professional demeanor with clients, colleagues, and management at all times.
Must be able to efficiently and proficiently process requests for non-emergency Medicaid transportation according to established department policies and procedures.
Must possess excellent written and verbal communication skills.
Capable of collecting and entering data with little to no error.
Must be computer literate.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Required profile