Description
The Caregiver Relations Consultant II is responsible for serving as a trusted resource for Core Leaders and Caregivers who face employee relations matters where content and subject-matter expertise is needed. The role includes ensuring consistent and best practice approaches to positive employee and labor relations, adherence to HR policies, compliance with regulatory and policy requirements and standards, investigations, and recommendations for workplace environment improvement. Additional areas of accountability include employee relations research, identifying trends and patterns and need for critical intervention, labor relations research, dispute alternatives and policy development, effective recordkeeping and data integrity. Maintains HR metrics and dashboards and reports to other HR professionals so actions can be aligned with findings.
Additional Skills & Qualifications
JOB SUMMARY - The job duties listed are essential functions of the position. However, other duties may be assigned, and may also be considered essential functions of the position. The caregiver must be sufficiently fluent in the English language to satisfactorily perform the essential functions of the position. The degree of fluency required will vary depending upon the nature of the position. Caregivers are expected to honor the Mission, Values, Vision and Promise and adhere to the Code of Conduct, policies and standards of their organization.
- Serves as a consultant to core leaders on employee relations matters where content and subject matter expertise is needed.
- Provides consultation to core leaders on complex investigations and provides recommendations for appropriate on corrective action and discipline.
- Identifies and appropriately escalates circumstances of highly complex or potential Title VII allegations to Sr. HR Consultant
- Assists in identifying opportunities for problem resolution to resolve issues between core leaders and caregivers.
- Works to manage risk and deploy best practices in the administration and delivery of ER services (e.g. Regulatory Bodies, EEOC and state agencies, ADA/LOA, Wage & Hour, Wrongful Discharge).
- Advocates fair and appropriate workplace practices in accordance with mission, values, and legal parameters.
- Leads challenging conversations and interactions.
- Promotes and utilizes HR technology, metrics, and systems to support the overall needs of the business.
- Responsible for accurate and timely case management using ServiceNow system in promotion of data compliance, integrity and reporting.
- Focusses on real time ER assessments and/or investigations/recommendations.
- Works collaboratively with core leaders, local HR, HRSC, HR Connect, HR Consultants and others
Experience Level
Intermediate Level
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
