Solutions Engineer

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation. 

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. 

Role Description:

As a Dynatrace Solutions Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team, our prospects and customers.  You will be the expert on Dynatrace platform and all things Observability.  Within this exciting role, you will responsible for executing great demo’s which demonstrate Dynatrace unique approach in solving the customer’s pain, executing and managing POCs remotely and onsite, building key relationships with Dynatrace’s customers and completing RFIs & RFPs.  You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s ACE Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident, and self-motivated individual, with previous SE experience or another technical customer facing role.  You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects.  In addition, we are also looking for:

• Some years’ experience supporting Sales teams in a Presale roles. Be able to demonstrate a track record leading to sales success
• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience working with Java, .NET, PHP or JavaScript languages and are knowledgeable around web technologies as well as SQL.
• Experience and knows the way around typical OS’s including Windows & Linux.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of project simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be fluent in English & French

Desired Experience & Skills:

• Experience with technologies and techniques around Observability
• Experience with Cloud environments like Azure, AWS, GCP, Kubernetes, Openshift etc.
• Experience with JavaScript frameworks including JQuery, Dojo, AngularJS etc.
• Experience with Java technology including Servlets, Struts, Spring, Web Services, EJB, JMS etc.
• Experience with Cloud and Big Data technologies

Why you will love selling and working with our Dynatrace platform

• Dynatrace is a leader in unified observability and security. 

• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.

• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. 

• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.

• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

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