Offer summary
Qualifications:
Minimum 3 years experience in software publishing, Experience as CSM for large clients, English proficiency required, Proficiency in Spanish or German is a plus, Strong writing skills in French.Key responsabilities:
- Client account transition with IT project manager
- Update and analyze client challenges regularly
- Custom recommendations for each client
- Conduct weekly/monthly customer success meetings
- Support level 1 and 2 project issues