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ServiceNow Architect/ Lead

Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Expertise in ServiceNow development, Experience with Technical Design Documents, Specialized in ITBM solutions, Knowledge of ServiceNow upgrades, Preferred certification: ServiceNow Implementation Certified.

Key responsabilities:

  • Understand customer business needs
  • Design solutions on the ServiceNow platform
  • Estimate scope and efforts for developments
  • Create documentation for training and design
  • Lead and manage a global team
The Dignify Solutions, LLC logo
The Dignify Solutions, LLC Human Resources, Staffing & Recruiting SME https://thedignify.com/
51 - 200 Employees
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Job description

  • Expertise in understanding the customer business need and decipher it for technical development in ServiceNow
  • Specialization in designing solutions on ServiceNow platform basis the customer need
  • Specialization in providing scope, effort estimates and suggesting development methodology for the required Service Now solutions
  • Experience in designing Technical (LLD) Design Documents, Training Documents etc. Change Mgmt., Release Mgmt., Service Request, Service Portal, Service Catalog, Asset and User Set up
  • Strong development experience in ServiceNow (RES!/SOAP Webservices, java scripting etc.)
  • Expertise in setting up ServiceNow ITBM - Project, Portfolio, Demand, Resource and Finance
  • Demonstrate an awareness of Best Practices of ServiceNow implementation
  • Ability to work, lead and manage a global team
  • Good English communications skill to communicate effectively with team members and customers
  • Knowledge of ServiceNow upgrade, cloning and working with ServiceNow HI support team

Preferred Certifications

  • ServiceNow Implementation Certified

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Leadership
  • Verbal Communication Skills

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