Call Center Representative

Job Title: Fully Remote Call center representative - must pick up equipment in Arlington, VA

Job Description

• Customer Service Excellence: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Effective Communication: Utilize strong verbal and written communication skills to interact clearly and professionally with customers.
• Problem-Solving Skills: Quickly identify and resolve customer problems, demonstrating patience and empathy.
• Technical Proficiency: Operate call center software and systems efficiently, maintaining accurate records of customer interactions.
• Team Collaboration: Work collaboratively with team members and supervisors to achieve performance targets and improve service quality.
  
  

Work Environment

10:30 am-7pm after training and during training work hours would be 9am to 6pm (1 month of training)

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, Diversity And Inclusion Are a Bridge Towards The Equity And Success Of Our People. DE&I Are Embedded Into Our Culture Through

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people
  
  

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.