Quality Assurance Lead

Department: Software Engineering

Employment Type: Permanent - Full Time

Location: Remote, UK

Description

WHAT WE NEED

We are looking for a passionate Quality Assurance Lead responsible for ensuring that our products maintain a high standard of quality throughout all stages of the software development lifecycle.

A successful candidate will be able to establish a strong technical understanding of Hazelcast products, playing a crucial role in ensuring that our products are free of defects and meet both customer and business expectations.

You will act as a bridge between critical stakeholders including Product, Development, Support and our customers, ensuring that quality is maintained throughout the software development lifecycle.

What You’ll Do

• Ensure comprehensive coverage of all functional and non-functional requirements.
• Be hands-on, building and utilising end-to-end test plans, scenarios and associated test scripts with traceability to requirements and feature objectives.
• Bring your experience to bear, be an advocate for best practices in QA and contribute to the continuous improvement of testing methodologies and tools.
• Work closely with developers, product managers and other stakeholders to understand requirements and define or validate acceptance criteria.
• Monitor and report on test results, quality metrics , issues and risks to relevant stakeholders and provide recommendations for improvement.
• Stay updated with industry trends, emerging technologies and best practices in QA.
• Drive a strong defect management practice across the organisation.
• Tracking and investigate customer defects, validating fixes and ensuring lessons learned to drive continuous improvement in quality.
• Reporting and metrics: define, monitor and regularly report on key metrics (e.g. defect density, test coverage, pass/fail rates)
• Being a customer advocate, regularly using our products, documentation and user guides, capturing errors, inconsistencies and gaps as well as any misalignment to requirements.
• Ensure that automated tests cover critical integration points and reduce the need for manual testing.
• Have direct customer or other business stakeholder interaction, navigates key issues, constructively negotiates milestones and represents well the business.
• Participating proactively in daily standup meetings, story grooming sessions, team retrospectives, suggesting and implementing improvements
  
  

What You Have

• Min. 10 years formal testing and verification experience
• Experience in end-to-end system and feature acceptance testing
• Experience with automation frameworks and tools
• Experience in non-functional / quality attribute verification:
• Performance benchmarking (latency and throughput)
• Resilience testing (chaos and fuzzing)
• Scalability testing
• Knowledge of following are desirable:
• Experience of data storage testing including designing and manipulating test data
• CI/CD (Github Actions, Jenkins)
• Experience with Java
• Experience with Python
• Experience with Linux and Bash
• Experience with Docker and Maven
• Experience with Distributed Data Stores (MongoDB, ElasticSearch, Hadoop)
• Experience with Messaging Systems (Apache Kafka, RabbitMQ, Pulsar)
• Bachelor's degree in a relevant field of study (Computer Science, or related discipline) or equivalent experience.
  
  

About You

• You have an attention to detail, meticulous, paying close attention to every aspect of the software ensuring nothing is missed in the testing.
• You are strong in software testing methodologies, tools, and processes. Familiar with with Hazelcast programming languages and technologies.
• Strong analytical and problem solving skills
• You lead by example, influencing others through a continuous demonstration of a strong software testing practice.
• Excellent written and verbal communication skills to clearly convey complex information and collaborate with cross-functional teams.
• Able to analyze complex systems and processes to understand how they work and how they can be tested
• Adaptable, able to handle adaptable to changing requirements, environments and project scopes in fast-paced Agile development cycles.
• Detail-oriented with a focus on accuracy
• Able to make critical decisions, able to balance quality, time, and resources, ensuring products and features are released in a timely manner without compromising on critical testing.
• Inquisitive, using critical thinking to ask lots of questions, overcome biases, break assumptions and consider different perspectives
• You quickly learn and adapt to new technologies and testing methodologies
  
  

Benefits

• 25 days annual leave + Bank holidays
• Group Company Pension Plan
• Private Medical Insurance
• Private Dental Insurance
• Life Insurance
• EAP (Employee Assistance Program)