Offer summary
Qualifications:
Minimum of 3 years in process management., Strong understanding of ITIL principles., Experience developing operational processes., Excellent communication and interpersonal skills., Proficiency in process management tools..
Key responsabilities:
- Develop and document new operational processes.
- Maintain, review, and update existing processes.
- Identify opportunities for process improvements.
- Establish and enforce governance frameworks.
- Act as liaison between teams and stakeholders.