Offer summary

Qualifications:

Experience in AI and healthcare, Proficiency in platform maintenance and IT services, Strong customer service orientation, Reliability for contract duration, Familiarity with Pax systems preferred.

Key responsibilities:

Oversee daily maintenance of the AI platform

Provide exceptional customer service to clients

Handle installations, applications, and user support

Manage and maintain client database integrity

Collaborate with team members to improve features

Job description

Company Description

We are seeking a highly skilled AI Engineer to join our team for the maintenance of our AI platform. The ideal candidate will be a ‘rockstar’ engineer with a strong focus on customer service and experience in the healthcare industry.

Job Description

Platform Maintenance: Oversee the day-to-day maintenance of our AI platform to ensure optimal performance and reliability.
Customer Service: Provide exceptional customer service to our global client base, addressing any issues promptly and efficiently.
IT Services: Handle installations, applications, and helpdesk support, ensuring seamless operation and user satisfaction.
Client Database Management: Manage and maintain the client database, ensuring data integrity and security.
Collaboration: Work closely with other team members and departments to integrate new features and improvements to the platform.

Qualifications

Experience in AI and Healthcare: Proven experience in AI engineering, with a background in the healthcare industry being a strong advantage.
Technical Skills: Proficiency in platform maintenance, IT services, installations, and helpdesk support.
Customer Service Orientation: Strong focus on delivering high-quality customer service, with the ability to address and resolve client issues effectively.
Reliability: 100% reliability for the duration of the contract, ensuring continuous and uninterrupted service.
Knowledge of Pax: Familiarity with Pax systems and eHR is preferred.

Additional Information

WHY YOU’LL LOVE US

All employees benefits for free (our famous games room, daily breakfast, fruits, coffee and other hot drinks, soft drinks and juices, company days out and parties…)
Social insurance
Open-door management policy
Full Medical insurance
Accommodation and Transportation Allowance
Friendly environment that values innovation and efficiency
Exciting opportunities for career growth and talent development
Feedback encouragement
Recognition and reward programs
Competitive salaries and incentives
Friendly environment
Flexible and Comfortable schedule
Fun committees
Monetary rewards
Fun, smart and creative people
Career possibilities with growing team
Paid vacations
Social benefits