Offer summary
Qualifications:
10+ years as a Business Analyst, 5+ years in ServiceNow implementations, Strong IT infrastructure background, Deep knowledge of ITSM, ITOM, ITAM modules, Bachelor's degree in relevant field.Key responsabilities:
- Gather and analyze business requirements
- Design and configure ServiceNow solutions
- Identify process improvements for automation
- Manage stakeholder communication effectively
- Provide ongoing support and optimization