Who we are
Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
The Document Verification Specialist is responsible for review, validation, and execute legal documents related to the foreclosure process. The Document Verification Specialist must be well organized and detail-oriented with a specific focus on efficient production of quality results.
List of required duties below. Distinguish on-site duties with a *.
- Timely and accurately review, validate, and execute documents related to foreclosure actions.
- Provide clear, concise feedback to foreclosure firms on documents that require revision.
- Calculate, prepare, compile, and provide judgment figures and other debt information to attorneys.
- Ensure accounts are properly documented with accurate and comprehensive status updates.
- Follow established company guidelines, department policies and procedures.
- Ensure compliance with all investor requirements.
- Identify opportunities to shorten timelines, drive performance and minimize losses for the department, company, clients, and investors.
- Potentially may testify at deposition/trial in person, by telephone, or Zoom.
- Assist on other projects as assigned by management.
- Performs related duties as assigned by supervisor.
*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site, may still require partial on-site work to perform the role satisfactorily.
Education and Experience Requirements
- High school diploma required.
- College degree preferred.
- 2+ years foreclosure experience required.
- 3+ years direct foreclosure or mortgage servicing related experience required.
Knowledge, Skill, and Ability Requirements
- Proficiency of Black Knight/LPS required.
- Must be proficient in Microsoft Office- Outlook and Excel.
- Must be proficient in Adobe/FoxIt PDF editor.
- Clear, concise verbal and written communication skills.
- Ability to multi-task in an environment of changing priorities by maintaining a daily worklist in addition to other assignments.
- Excellent computer and internet skills.
- Must be a self-starter with excellent time management skills and be able to work with general supervision applying established procedures and specific standards.
- Required to work in physical office location.
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.
Company Perks:
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Employee Engagement Activities
Company Benefits:
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
Newrez NOW:
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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