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Unified Communication Engineer with English

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Bulgaria

Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field, Minimum 3 years of experience in Cisco Unified Communications.

Key responsabilities:

Maintain Cisco UC infrastructure for seamless communication
Troubleshoot VoIP solutions and integrate unified communication technologies
Monitor system performance and optimize configurations
Collaborate with cross-functional teams for seamless integration

Easy Consult Ltd Human Resources, Staffing & Recruiting Large https://easyconsult.eu/

1001 - 5000 Employees

See more Easy Consult Ltd offers

Job description

Your missions

Join our dynamic and innovative client's team in Bulgaria, providing support to one of the leading global logistics providers based in Germany. As a Unified Communications Engineer, you'll play a crucial role in maintaining and optimizing the Cisco UC infrastructure to ensure seamless communication and collaboration for their esteemed client.

Key Responsibilities:

Manage and maintain Cisco Unified Communications Manager (CUCM) infrastructure including configuration, deployment, and troubleshooting of VoIP solutions;
Provide technical assistance and support to clients and internal teams, utilizing Cisco's Technical Assistance Center (TAC) resources effectively to resolve issues promptly;
Implement and integrate various unified communication technologies such as voice, video, messaging, and collaboration tools within the existing network environment;
Monitor system performance, conduct regular assessments, and optimize configurations to ensure optimal functionality and reliability of unified communication systems;
Maintain comprehensive documentation of configurations, procedures, and troubleshooting steps. Generate regular reports on system performance and suggest improvements;
Collaborate with cross-functional teams including network engineers, system administrators, and IT support staff to ensure seamless integration and operation of unified communication solutions.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or related field;
Minimum 3 years of experience in administering Cisco Unified Communications Manager (CUCM) and related technologies;
Proficiency in troubleshooting complex VoIP issues and familiarity with Cisco TAC procedures;
Strong understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.);
Cisco certifications such as CCNA Collaboration or CCNP Collaboration preferred;
Excellent communication skills and ability to work effectively in a team environment;
Proficiency in German language is advantageous.

Work type: Work from everywhere / remote

Location: Sofia, Burgas, or Varna

Apply now and submit your CV in English to seize this opportunity.