Lead Administrative Support Assistant

Job Location: Base location will be in Sikeston, Missouri.

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

Why You’ll Love This Position

Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services – Children’s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!

What You’ll Do

• Serves as an office manager directing a variety of support functions or services; plans, assigns, directs, and coordinates the activities of a large office staff directly or through supervisors; and exercises delegated authority in the selection, training, assignment, and evaluation of employees.
• Responds to inquiries either written or verbal from state officials, customers, vendors, and the public regarding agency matters; investigates and recommends corrective action to resolve customer complaints.
• Tracks and monitors assigned operating unit budgets and spending plans; researches and/or collects, assembles, and summarizes financial and statistical information.
• Recommends changes in operational policies and procedures for approval by the supervisor, prepares and communicates instructions and directives regarding changes and clarification of policy, and ensures policies and procedures are properly implemented in the unit or section supervised.
• Composes or drafts correspondence involving the interpretation of agency rules, regulations, and program responsibility.
  
  

All You Need For Success

One or more years of experience as a Administrative Support Assistant with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency.

OR

Four or more years of office or related clerical experience; and possession of a high school diploma or proof of high school equivalency.

Preferred Qualifications

• Ability to type quickly and accurately
• Ability to lift up to 20 pounds
• Excellent oral, written and interpersonal communication skills
• Excellent problem-solving and time management skills
  
  

More Reasons To Love This Position

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

If you have questions about this position please contact: CD-HR@dss.mo.gov

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.