ESG - Sustainability Reporting, Client Engagement and Sales Support (3 to 5 Yrs Experience)

Founded in 2018 in Bangalore, the center of India's high-tech industry area, Attain has grown to serve a global client base of startups, early stage companies, and SMEs. 

Attain is US based software company TANGO's India partner. TANGO's software solution helps customers find, build and manage retail and office locations in a single suite/ software platform. Attain supports Tango with services in the areas of development, implementation, QA, and client support.

Job Summary

The ESG (Environmental, Social, and Governance) Software Sales Expert is responsible for driving the sales of ESG software solutions to new and existing clients. This role involves understanding client needs, demonstrating the value of ESG software, conducting carbon accounting, analyzing sustainability data, and ensuring compliance with environmental regulations and standards, providing tailored solutions to enhance clients' sustainability and governance practices. The Expert will work closely with the sales team, product managers, and marketing team to achieve sales targets and expand the market presence of ESG software products along with promoting sustainability initiatives and achieve corporate environmental goals.

About the Role:

We are seeking an experienced Sustainability Reporting and Customer Services Specialist to join our team. This unique role is at the intersection of sustainability reporting, customer services, and sales, offering an exciting opportunity for a professional who is passionate about sustainability and skilled in data analysis, carbon accounting, and client engagement.

Key Responsibilities:

• Sustainability Reporting:
  • Lead the preparation and submission of sustainability reports in alignment with various carbon accounting schemas, including GHG, BRSR , CDP, ISO 14064, NAPCC, PAT, NVGs, CII, while yes  TCFD and SASB included
  • Reformat and present data according to different reporting standards such as SASB, GRI, and TCFD.
  • Stay updated on industry trends and changes in sustainability reporting frameworks.
• Data Analysis:
  • Utilize advanced Excel functionalities to analyze, manipulate, and report on sustainability data.
  • Ensure data accuracy and integrity across all reporting platforms.
  • Generate actionable insights from data to support sustainability initiatives and reporting.
• Client Engagement and Sales Support:
  • Collaborate/ Lead with sales and customer service teams to support pre-sales activities, including product demonstrations and responding to client inquiries.
  • Assist in revenue generation efforts by identifying opportunities to upsell sustainability services and products.
  • Build and maintain strong relationships with clients, providing exceptional service and support to meet their sustainability reporting needs.

Skills needed

• Proficiency in using various carbon accounting schemas GHG, BRSR , CDP, ISO 14064, NAPCC, PAT, NVGs, CII, TCFD and SASB included
• Strong data analysis skills, with advanced proficiency in Excel.
• Experience in sales, pre-sales, or customer service roles, preferably within the sustainability or environmental sector.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

Additionally 

Conduct comprehensive carbon footprint assessments for the organization, including Scope 1, Scope 2, and Scope 3 emissions.

• Prepare and submit accurate and timely sustainability reports in compliance with regulatory requirements and industry standards (e.g., GRI, CDP, TCFD).
• Collect, analyze, and interpret sustainability data from various sources.
• Develop, utilize tools, and methodologies to measure and report on sustainability metrics.
• Develop and implement sales strategies to achieve sales targets for ESG software solutions.
• Ensure data integrity and accuracy in all sustainability reporting.
• Provide recommendations for sustainable practices and technologies to reduce environmental impact.
• Support the development and implementation of environmental management systems (EMS) in accordance with ISO 14001 standards.
• Lead and manage sustainability projects, ensuring timely and effective execution.
• Conduct thorough needs assessments to understand client requirements and challenges.
• Conduct compelling product demonstrations to showcase the value and benefits of ESG software solutions.
• Prepare and deliver persuasive sales proposals and presentations.
• Negotiate contract terms and pricing with clients to achieve mutually beneficial agreements.
• Close sales deals and ensure a smooth transition to the implementation team.
• Stay informed about industry trends, regulatory changes, and competitive landscape in the ESG space.
• Collaborate with implementation and customer support teams to ensure successful client onboarding and satisfaction.
• Maintain accurate and up-to-date records of sales activities and client interactions in CRM systems.
• Prepare regular sales reports to track performance against targets and KPIs.
• Prepare project proposals, budgets, and reports for senior management.

• Bachelor’s degree in Environmental Science, Sustainability, Environmental Engineering, or a related field. A master’s degree is a plus.
• Minimum of 3-8 years of experience in sustainability sector, software sales, preferably in the ESG.
• Strong understanding of ESG principles, sustainability practices, and relevant software solutions.
• Proficient in using CRM software and sales enablement tools.
• Excellent analytical, organizational, and project management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.