Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a
Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Help us transform and bring innovation to Drug Safety and Pharmacovigilance!
Veeva is looking for Drug Safety and Pharmacovigilance experts to join the Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with deep domain expertise who are ready to challenge the status quo with new technology.
As a key member of our Professional Services team, the Consultant – Safety will work side-by-side with customers and our senior consultants & Solution Architects to implement Vault Safety. In this role, the candidate will support the overall delivery of Vault Safety for our customers. They will define and drive business processes, support the project team in delivering the solution, and guide our customers throughout the implementation programs.
What You’ll DoSupport life sciences customers in the rapid configuration and implementation of Vault SafetyExecute workshops and lead customer discussions of the Vault Development CloudLead gap analyses, workshop preparation and delivery, requirements gathering, configuration, validation, and customer trainingGather customer functional and technical requirements to support business processes; translate requirements into system configurationProvide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teamsRepresent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)Ensure customer success from beginning to end of the engagement life cycleProvide Argus / Aris data model expertise in migrating customer’s existing data into Vault safetyRequirements3+ years of life sciences industry experience, with the majority of time spent in the Drug Safety and Pharmacovigilance domain and experience in a consulting functionKnowledge of Drug Safety and Pharmacovigilance processes and regulationsShould have worked on implementing safety systems like Aris / Argus / Emperica / Commonwealth / RxLogix / or any homegrown safety systemProven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfactionStrong English communication skills, both written and verbalMust have worked in an individual contributor capacity in previous employmentAbility to act with speed to understand business requirements, create corresponding solution designs, and willingness to “roll up your sleeves” to design and deliver Vault SafetyExposure to life sciences compliance and computer systems validation requirementsAbility to travel for about ~ 25% of the project timeBachelor’s degree or equivalent requiredHas the right attitude and mindset to work towards customer successNice to HaveProven track record supporting high-impact global system implementation programs as a consultant, business or IT lead, and/or business sponsorDirect experience with Argus and/or other drug safety applicationsLife science, computer science, or related degreeSaaS/Cloud experienceExperience in service delivery management and/or systems implementationLocality to major life sciences customer hub (Bangalore, IN; Hyderabad, IN)Perks & BenefitsHealth Insurance fully covers the family, including Employee’s parentsLearning benefits to keep abreast with current market trends & keep sharpening the skill setsWork from anywhere culture which allows flexible work locationFitness benefits #LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
