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Customer Success Manager - HCM

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
New York (USA), United States

Offer summary

Qualifications:

7+ years experience in HCM, Managing senior client stakeholders, Strong understanding of HR processes & policies, HCH, SaaS, Excellent communication & client management skills.

Key responsabilities:

  • Client onboarding & relationship management
  • Product adoption & optimization
  • Risk management, feedback
  • Strategic growth, collaboration
Michael page logo
Michael page Human Resources, Staffing & Recruiting Large https://www.page.com/
5001 - 10000 Employees
See more Michael page offers

Job description

Logo Jobgether

Your missions

  • Opportunity to work within a leading HCM Solutions Platform|Great health benefits + Competitive Base + OTE


About Our Client

My client is a leading provider of cloud based Human Capital Management solutions to help engage and empower employees across the entire lifecycle. They offer a smarter, simpler & mobile-first HR Tech experience powered by Artificial Intelligence and Machine Learning that serves over 850 organizations and 2.2M employees across 115+ countries.

Job Description

Responsibilities:

  • Client Onboarding & Relationship Management
  • Product Adoption and Optimization
  • Risk Management and Feedback
  • Strategic Growth and Collaboration

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

Qualifications:

  • 7+ years of experience within HCM solutions
  • Proven experience in managing senior client stakeholders
  • Strong understanding of HR processes & policies, HCM and SaaS
  • Excellent communication and client management skills
  • Ability to work collaboratively with cross-functional teams across different geographies

What's on Offer

  • Competitive Base Salary / OTE
  • Health/Vision/Dental insurance
  • Generous PTO and paid holidays
  • Excellent Benefits
  • 401k
  • Fully remote work schedule


Contact: Samantha Russo

Quote job ref: JN-072024-6496946

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Microsoft Word
  • Microsoft Excel
  • Communication
  • Social Skills
  • Microsoft Outlook
  • Leadership

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