Offer summary
Qualifications:
Fluent in English, Native Albanian speaker, 1+ years of OPI experience, medical terminology knowledge, High school diploma in native language, Good communication, listening, and memory retention skills, Security clearance, Citizenship or Green Card.
Key responsabilities:
- Answer calls professionally following code of conduct
- Take detailed notes,demonstrate industry-specific vocabulary
- Provide accurate interpretation, exceptional customer service
- Participate in professional training, obtain certifications
- Comply with dress code and technical requirements