Peer Review Specialist

Who we are

At Frontiers we are on a mission to make all science open, enabling the research community to develop the solutions we need to live healthy lives on a healthy planet.

Frontiers is the 3rd most-cited and 6th largest research publisher. Powered by custom-built technology, artificial intelligence, and rigorous quality standards, our research articles have been viewed more than 2.1 billion times, reflecting the power of research that is open for all.
 

Join the publishing revolution.
 

Follow the links below to learn more about our work.

https://progressreport.frontiersin.org/ 

https://www.youtube.com/watch?v=87ejFfnQzko 

What we can offer you

We provide a range of benefits across our locations, including but not limited to:

• We are a remote-first organization and most of our roles are work-from-home

• 4 additional wellbeing days in addition to existing annual leave allowance

• Access to learning platforms and dedicated learning & development time

• A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan 

• Employees can dedicate three days each year to volunteer

The Role 

We are seeking a driven, new team member to join our Peer Review department. You will be contributing to making Science Open by ensuring the rapid dissemination of high quality and valid articles. Ensuring a timely and thorough review process for all submitted manuscripts within a portfolio of journals or journal sections and providing professional customer service to our authors, reviewers and editors, assisting them through the process and supporting them with their queries. Peer review needs to be efficient, rigorous, fair, constructive, accountable, and transparent for everyone involved. 

What you will do 

• Manages China inbox and China hotline, labeling, and forwarding emails as needed. 

• Working within the Peer Review Platform to monitor the peer review process of manuscripts and to effectively manage delays in the process.  

• Responding to priority queries and managing delays relating to the review process from editors, reviewers, authors and colleagues in other departments.  

• Carrying out quality control checks to ensure rigorous peer review with no conflicts of interest.  

• Participates in projects across Frontiers aimed at continuous improvement of the review process including internal guidelines, SOPs, processes, and working best practices. 

• Provides analysis and proactive recommendations for product development of the review platform. 

Requirements

• Master’s Degree, previous working experiences in scientific publishing are preferred.

• Native Chinese speaker, excellent communication skills in both written and spoken English 

• Excellent communicator, with interpersonal skills and the ability to clearly and discreetly discuss sensitive topics with internal and external partners 

• Customer service mentality and excellent problem-solving skills 

• Target driven and ability to work under pressure 

• Excellent time management skills, able to effectively prioritize tasks and assess urgency; solutions-focused with good initiative taking proactive measures where necessary 

• Personal commitment to professional ethics 

• Previous working experiences in scientific publishing preferred 

Apply now

Please click the 'apply' button on this page and submit your application in English.

Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at careers@frontiersin.org for any additional support.
 

Equal opportunity statement

Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.